Job Description

Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique IT Consulting company with prominent Chicago based clients. You will have direct contact with clients via onsite office and home visits, as well as remote support. To learn more about TFIS, please visit our website at https://www.tfisllc.com/.

This is a full-time position. Evening and weekend work may be required for business-critical operations and project-driven tasks. We offer a competitive salary with full benefits, including health insurance, 401k, internet and cell phone payment and opportunity for continuing education.

Foundational Attributes

• Personable and approachable.
• Professional demeanor with a strong business acumen.
• Comfortable working with a high level of autonomy.
• Comfortable working and collaborating with a team.
• Engenders a high degree of project ownership.
• Ability to manage time well with a focus on generating billable hours.
• Excellent troubleshooting methodology with an ability to research solutions for new problems.
• Strong sense of operational security with a duty to maintain integrity of sensitive client data.
• Ability to liaise with vendors and manage project budgets.
• Excellent organizational and intercommunication
• Eagerness to learn new technologies and methodologies.

Technical Proficiencies

• Ability to design, troubleshoot, and maintain IT Infrastructure.
• Strong working knowledge of workstation operating systems.
• Experience with VMWare, Hyper-V, Cisco, NAS/SAN Storage, VPNs, Exchange, O365, SQL.
• Configure and maintain Windows Server / Active Directory / Group Policy.
• Install and manage firewalls, switches, Wi-Fi, and other network hardware.
• Ability to troubleshoot & maintain Android and iOS mobile devices.
• Documentation of processes, standards, and procedures for client systems.
• Research and implement new hardware, applications, and IT related services.

Job Requirements

• Undergraduate degree in Computer Science or similar.
• 5-7 years working in the Information Technology field
• Relevant software certifications are a plus.
• Microsoft, Cisco, VMWare, CompTIA, etc.

Remote Work Internet Policy

Internet requirements for working remotely: We require an internet plan with the following minimum upload and download speeds for best connection: 100+ Mbps download and 20+ Mbps upload. Home Wi-Fi should be password protected.

Additional Requirements:

• Valid driver’s license required
• This position can be very active and requires physical activity at times such as standing, walking, bending, kneeling, stooping, crouching, crawling, lifting, and climbing.