What You Will Do:
·Answering IT Support Calls to support ODOT users across the state on technical issues
·Assisting on-site ODOT users with technical issues
· Troubleshooting of all kinds with Level 1 and early level 2 type issues
Benefits to you:
·Enjoy an excellent work/life balance.
·Receive paid time off with vacation, sick and personal leave.
·Receive 11 paid holidays per year.
·Receive regular pay increases; 1st increase after 4 months.
·Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.
·Experience growth opportunities within organization.
·Participate in employee tuition reimbursement programs.
·Receive a pension plan with 14% employer contribution.
For a list of all the State of Ohio benefits, please visit the Total Rewards website!
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support.
-Or 2 courses in computer science or information systems.
-Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology
ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
All bargaining unit and exempt new hires to ODOT must serve a one year probationary period.
The selection process for this position will include a structured interview.Candidate responses to the interview questions will be scored and the selection will be made in accordance with the OCSEA/AFSCME Contract.
This position is overtime eligible based on FLSA Standards.
If this position is filled internally, the wage rate will be determined in accordance with the contract
The final candidate selected for this position will be required to undergo a criminal background check. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Employment with the State of Ohio is more than ‘just a job’ – it is a privilege to serve our families, friends and neighbors who rely on us throughout our great state. We are a team of dedicated public servants committed to high performance, innovative thinking, and delivering excellent and efficient services. Our goal is to recruit and retain the best talent for our positions, because when we have the best talent, we get the best results for our community. We are #TeamOhio.
