Commonwealth of Virginia

Information Systems Support Specialist I

Commonwealth of Virginia  •  Wytheville, VA (Onsite)  •  3 days ago
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Job Description

Title Description- Information Systems Support Specialist I is the full performance technician level in the occupational group for Information Systems Support positions. Employees are responsible for performing a variety of technical and administrative duties in the maintenance and operations of an agency’s information systems. The Information Systems Support Specialist I is distinguished from the Information Systems Support Specialist II by the latter’s functioning as a network administrator and maintaining, supporting and resolving problems with a wide variety of microcomputers, the LAN, and associated equipment. 
  General Work Tasks (Illustrative Only) – 
  • Trouble shoots and repairs microcomputers and peripherals; troubleshoots and repairs laser jet, dot-matrix and ink jet printers;
  • Determines repairs which can not be performed in house and must be sent to outside facilities;
  • Reviews maintenance and new equipment invoices from vendors to determine accuracy for payment approval;
  • Schedules and coordinates the delivery and installation of microcomputer hardware, software and peripheral equipment;
  • Schedules and coordinates the delivery and installation of local area network equipment, communications equipment, and data communications wiring;
  • Performs scheduled preventive maintenance for virus detection, disk de-fragmentation, cleaning, and equipment life expectancy determination;
  • Performance tunes DOS and Windows based microcomputers;
  • Maintains necessary records of repairs equipment and parts cost;
  • Maintains master inventory of microcomputers and peripherals;
  • Participates in the determination and adoption of County standards for microcomputers and peripherals;
  • Reviews requests for purchases of microcomputer equipment and peripherals to insure compliance with County standards;
  • Participates in departmental teamwork concept and performs other activities as required.
  • Serves as agency's Local Security Officer. 

  Knowledge, Skills, and Abilities: 
  Knowledge- Working knowledge of: microcomputer hardware, local area networking, DOS and Windows Operating Systems, and office automation software; inventory and distribution procedures; and operation, repair and installation of microcomputer equipment.
  Skills- Skill in operating, repairing and installing microcomputer equipment.
  Abilities- Demonstrated ability to: diagnose and repair microcomputers, printers, communications, and network equipment; work under minimal supervision; and maintain working relationships with users and vendors.
  Education and Experience- High school diploma supplemented by technical training or college courses related to the installation, maintenance, and repair of microcomputers and related equipment OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
 
  Minimum Qualifications:
 
 
  Preferred Qualifications: 
Bilingual.  Experience working in local government
 
  Special Requirements:
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.   Special Instructions to Applicants:
 Applicants will be subject to a criminal background search including fingerprint search, Central Registry Child Abuse/Neglect search, DMV driving record check, and pre-employment drug screen. All offers of employment are contingent upon satisfactory results of the required checks and screenings. 

Salary commensurate with experience. 



Commonwealth of Virginia

About Commonwealth of Virginia

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.

The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.

The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Richmond, VA
Year Founded
1776
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