Water Corporation

Information Systems Coordinator

Water Corporation  •  Canning Vale, AU (Onsite)  •  24 hours ago
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Job Description

PRFS (Perth Region Field Services) are seeking a highly motivated and tenacious individual to provide troubleshooting and user support to mobile device and desktop users of Works Management to assure efficient, safe and quality execution of the deliver services process.

Who we are

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

  • Real flexibility with options to work from home, flexible work hours
  • Two well-being days each year to recharge, relax and enjoy life (separate to standard paid sick/personal leave)
  • Access to long service leave pro rata after 3 years of service
  • Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%
  • Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
  • Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
  • Annual leave loading – an extra 17.5% pay when you use your annual leave

Discover more benefits we offer to support the unique and individual ways our employees live.

What you can expect with this role :

  • Provisioning of PDA devices for new starters and contractors
  • Support scheduling staff with Work Order Management
  • Provide 1:1 and group trainings to new and existing users on the Deliver Services process
  • Provide a “first point of call” for field, desktop and mobile phone user support
  • Managing PDA and accessory level inventories, contact details, usernames and access over employee and contractor life cycle
  • Log and track IT tickets and escalate significant issues and improvement opportunities to IT and to Operations Analytics
  • Timely rectification and/or provision of support to rectify Work order errors
  • Influencing key stakeholders via Toolbox, Operational daily review and commitment meetings
  • Influencing key stakeholders within IT, technical working group meetings and CIS forums
  • Conduct UAT testing

Your skills and experience :

  • Substantial experience in a high volume, fast-paced operational environment
  • Excellent customer service standards, problem-solving and inter-personal skills
  • Excellent written and verbal communication skills
  • Previous field or scheduling experience would be highly regarded
  • Demonstrated experience and proficiency in the use and application of business related IT systems (e.g. SAP PM, Maximo, Grange)

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close 20th of September 2026

We reserve the right to withdraw this ad prior to the closing date

As part of the recruitment process you may be required to complete pre-employment screening which commonly include - but not limited to - a medical, qualification check, police clearance and Australian working rights check. If you would like the full list of pre-employment screening checks prior to applying, please contact recruitment@watercorporation.com.au

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

Water Corporation

About Water Corporation

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation.

Our services, projects and activities span over 2.6 million square kilometres. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers.

We have over 3,500 employees and manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation.

We’re owned by the Western Australian Government and are accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works.

Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.

We're evolving...

Living on the world’s driest continent, the biggest challenge we face is reducing the impact of climate change.

It’s never been more important to work collaboratively with government, industry, and the community, to secure our water future and take care of our home state.

To support these efforts, our vision focuses on our operations having the lowest possible environmental impact, are safe for all, and are delivered at the lowest total cost.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Leederville, AU
Year Founded
Unknown
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