Job Description

abra professional services is seeking a Business Systems Analyst.

We are looking for a skilled Business Systems Analyst to support business and technology initiatives, analyze business requirements, and drive system-related processes across multiple platforms and organizational units.

This role requires strong analytical skills, deep understanding of business processes, excellent stakeholder management abilities, and experience working in complex system environments.

A full-time, hybrid position based in the Sharon area, Israel.

Key Responsibilities

1. Support end-to-end system implementation and go-live activities.
2. Gather, analyze, and translate business requirements into clear functional specifications.
3. Work closely with business users and cross-functional teams to identify needs and recommend effective solutions.
4. Coordinate and manage processes across multiple systems, including CRM, ERP, portals, and additional business applications.
5. Provide ongoing post-implementation support and troubleshoot system-related issues.
6. Monitor system performance and identify opportunities for process and system improvements.
7. Facilitate communication between business stakeholders and technical teams to ensure successful solution delivery.
8. Contribute to continuous enhancement of business processes and system capabilities.

Requirements

MUST HAVE Requirements

• Proven experience as a Business Systems Analyst or in a similar Systems Analysis role.
• Experience working directly with business users and stakeholders.
• Strong understanding of business processes and operational workflows.
• Ability to work effectively in environments with multiple systems and interfaces.
• Strong analytical and problem-solving skills.
• Ability to work independently, take ownership, and drive initiatives forward.
• Excellent interpersonal, communication, and stakeholder management skills.

Advantage

• Experience working with Salesforce and/or ERP systems.
• Experience supporting enterprise system implementations and go-live processes.
• Experience in complex organizations with multiple business interfaces.
• Knowledge of process improvement methodologies and business analysis best practices.