Lead access services team and manage the organization Identity and Access Management (IAM) operation services for APAC. Ensure secure & timely access to systems and resources. Collaborate with global teams, drive IAM projects and new initiatives towards success.
Key Responsibilities:
• Manage identity services related to accounts, roles, and access privileges.
• Oversee IAM & PAM administration, incidents and troubleshooting towards resolution.
• Lead IAM day-to-day operations, projects and deliveries with various stakeholders.
• Maintain functional documentation, support audits and review access controls.
• Provide IAM training and awareness to users and team members.
• Continuously improve enterprise IAM processes, adapt to business needs and technology changes.
Job Qualifications
Required:
• Bachelor’s Degree in Information Technology, Computer Science or related field.
• 5 years of experience in IT, InfoSec or IAM (certifications can substitute experience).
• Excellent communication, analytical thinking and problem-solving skills.
• Proven ability to lead projects and collaborate across teams.
Preferred:
• CompTIA Security+, ISC2 CC, SSCP or ISACA Certifications
• Microsoft Certified: Azure Fundamentals AZ-900 or Security, Compliance and Identity Fundamentals SC-900 or Power Platform Fundamentals PL-900
• IAM Vendor-related courses (SailPoint Identity Security, ForgeRock, CyberArk, etc.)
Experience
• Deep knowledge of IAM concepts such as authentication, authorization, identity governance and access lifecycle management (Joiner-Mover-Leaver process).
• Knowledge of Privileged Access Management (PAM) for managing elevated access permissions
• Strong grasp of access control models such as Role Based Access Control (RBAC), Attribute Based Access Control (ABAC) and Least Privileges.
• Familiarity with Multifactor Authentication (MFA) methods and Single Single-On (SSO).
• Theoretical knowledge of SAML, OAuth, OpenID Connect & LDAP.
Technical Skills:
• IAM & PAM Governance products (e.g., Oracle Identity Governance, SailPoint, CyberArk, Ping).
• Microsoft Active Directory & Microsoft Azure - Entra ID
• Scripting knowledge (PowerShell, Python) for IAM Automation Initiatives
• ITSM knowledge (Incident, Change Management) and tools (ServiceNow, BMC Helix, etc).
• Microsoft Power Platform to develop low-code solutions using Power BI, Power Apps and Power Automate.
• Proficiency in Microsoft 365 Apps for business (Outlook, Excel, etc)
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. Our customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
You can find our community guidelines on: https://www.zurich.com/services/social-media
