Job Description

This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, recovery, and would entail actions such as log reviews, malware analysis, evidence collection, as well as other forensic activities that are part of a cybersecurity incident investigation.

This role will also advise on and deploy security technical solutions and perform internal and external security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer(vSE) role.

Roles and Responsibilities/ Essential Functions:

• Work as a member of the HBS Cybersecurity team that provides consultative and proactive security related support to Heartland’s account base.
• Obtain knowledge on other technologies, as directed by customer demand.
• Effectively present and explain security solutions to customers.
• Provide sales consultants and fellow Engineers with design assistance, review, validation, and optimization of security technologies and solutions.
• Contribute to product selection and research, configuration standards and best practices and educate our sales teams on these products and services so that they can sell them.
• Be able to work in a team atmosphere as both a leader and contributor as assigned, while always maintaining a professional and respectful demeanor.
• Lead Incident Response cases from beginning to end providing consulting and remediation efforts.
• Perform forensic analysis to identify systems artifacts which can be used as evidence of the “who, what, when, where, and how” during cybersecurity incident response activities or digital investigations.
• Serve as a vSE for customers.
• Participate in on-call to support the 24x7 IR services.
• Manage projects as HBS is awarded with many large projects. The Information Security Engineer, in many cases, is not only responsible for the installation of solutions but is also responsible for its design and management.
• Maintain a minimum of 1,350 hours billed per fiscal year, prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training.

Requirements

Competencies:

• Accountability - Ability to accept responsibility and account for his/her actions.
• Active Listening - Ability to actively attend to, convey, and understand the questions of others.
• Adaptability - Ability to adapt to change in the workplace.
• Communication - Oral and Written - Ability to communicate effectively with others.
• Customer Oriented - Ability to take care of the customers’ needs while following company policy.
• Decision Making - Ability to make critical decisions while following company procedures.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Working Under Pressure - Ability to complete assigned tasks in stressful situations.
• Independence – Ability to work on your own to drive the desired results on assigned work.

Required Experience:

• 2+ years of information technology experience
• 2+ years networking and virtualization technology

Required Skills, Education and/ or Certifications:

• In-depth knowledge of Active Directory
• In-depth knowledge of Exchange/Gmail

Preferred Skills, Education and/ or Certifications:

• Knowledge of endpoint detection & response software
• Experience with digital forensic tools
• Experience with multiple firewall manufacturers
• Microsoft Azure
• Backup and restoration technology
• GIAC Certified Incident Handler Certification (GCIH)

Equal Opportunity Employer - Including Disabled and Veterans

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