Job Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

About the Role

You will play a lead role supporting our customers in monitoring and triage system incidents and managing issues through to resolution.

• ​​​​Responsible for monitoring the IFS customer security state 
• Analyze real time events and triage incidents based on the severity of the situation 
• Identify/gather required data to execute investigations into information security incidents and investigations 
• Identify and support improving reverent information security gaps  
• Administrate & maintain security operation tools and services 
• Maintain keen understanding and provide adequate security advisory on threats and vulnerabilities. 
• Support customer compliance reviews, audit activities, and due diligence by assessing and validating customer security questionnaires and evidence
• Contribute to improving departmental documentation. 
• Ensuring strong customer engagement and managing issues through to resolution

Qualifications

About You

• ​​​​​A degree in Information Security, Computer Science, or Information Technology with 2+ years of experience in security operations or information security role
• Fluent in English and Japanese
• Knowledge in SIEM, XDR, cloud security threats, malware protection, and vulnerability management. 
• Understanding in MITRE framework  
• One or combination of: CEH / ECSA / Security+ or other similar qualifications.  
• Any cloud security specific certification or other qualifications is an added advantage.   
• Previous experience of one of Cloud providers (Amazon Web Services, Microsoft Azure, Google Cloud) 

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.