Information Security Director
Director, Information SecurityThe successful candidate for this position will be a highly motivated, proven self-starter with a thorough understanding of the diverse aspects of information security. The Director of IT Security is responsible for the following:Comprehend and enforce applicable laws, regulations and compliance relating to IT security and privacy, working closely with the LegalDesign and implementation of security policy and proceduresWork directly with others in the IT department to maintain and proactively monitor core infrastructure components, including products from Cisco, Oracle, MS Windows, and servers running versions of Linux/Unix operating systemsLead security assessments of systems, applications and networks in a complex IT environmentMake relevant recommendations for products and procedures to maintain and improve IT securityLead security incident responseWork in the evaluation of current and future applications and network devicesHandling sensitive, confidential dataAct as liaison with entire company to promote, educate, and ensure compliance of IT securityRequirements:Three years professional experience designing, implementing and managing enterprise IT securityThorough understanding of IT security and privacy laws, regulations and compliance, including forensics, SOX, PCI and HIPAA. SAS70, eDiscovery or COBIT/ISO experience highly desirable.Perform or work with others to execute security assessments of technical environmentsAbility to communicate effectively, both in writing and speech, as well as being able to prepare and present IT related material to a wide variety of audiences, including non-technical executives and management and on occasion, to large groupsSuccessful project management experienceUnderstanding of concepts relating to Identity ManagementAbility to coordinate incident response with many internal and external organizations including IT, legal, internal audit, operations, executive management and local and federal authorities as neededExperience developing, reviewing, administering, and implementing security policiesB.A. or B.S required, advanced degree preferredExperience within the outsourced (BPO) Contact Center Experience would be idealCERTIFICATIONS: Security certifications such as Certified Information Systems Security Professional (CISSP(ISC2)), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Global Information Assurance Certification, GIAC Information Security Officer (GISO), and/or GIAC Security Essentials Certification (GSEC).
: US-TX-Austin

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.