Job Description

At Cincinnati Children’s, our Information Security team plays a critical role in protecting the systems, technologies, and data that support world-class patient care, groundbreaking research, and life-changing innovation. As an Information Security Analyst II, you will work alongside cross-functional teams to strengthen and support the security infrastructure of one of the nation’s top pediatric healthcare organizations. This role offers the opportunity to contribute to enterprise-wide security initiatives, support incident response efforts, analyze and implement technical solutions, and help safeguard the digital environment that powers clinical care and operational excellence across the organization. If you are passionate about cybersecurity, problem-solving, collaboration, and making a meaningful impact through technology, this is an opportunity to help change the outcome together at Cincinnati Children’s.

JOB RESPONSIBILITIES

Project management

• Participate in the design, development, and implementation of systems to protect CCHMC data.

• Identifytheappropriate resourcesneeded to complete small projects.

• Supportthe communicationbetween internal and external parties on project related issues and developments.

• Participate in developing and managing project plans.

• Determinethe scope and complexity of small to midsized projects.

• Work with cross functional teams.

• Understand incident response processes and procedures andassistin mitigating incidents when they occur.

Analysis

• Analyze, design, implement, andmaintainmoderately complex systems thatgreatlyimprovesclinical care and patient management.

• Support system testing.

• Document testing outcomes.

• Work to develop technical solutions.

• Work todesign, write, and prepare complete user and technical documentation.

• Analyze existing documentation and provide corrections and enhancement.

• Utilizes Development lifecycle process, operatingproceduresand documentation to implement and support system solutions.

Technical support

• Provide technical support and problem resolutionassistancefor production and process issues.

• Troubleshoot and decipher error messages.

• Identifyrequired resources to resolve minor to midsized issues.

• Utilizesappropriate ChangeControl methods to implement system solutions.

• Serve as a resource person for and as a liaison between Cincinnati Children's departments and Information Services.

• Support departmental efforts to improve customer satisfaction.

• Evaluate andmonitorsystem performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies.

• Participate in on-call support rotation and handle incident resolution, problemdeterminationand resolution during that time.

Customer support

• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.

• Adhere to and promote continual adoption of change management policies and procedures.

• Model outstanding customer service behavior, includingtimelyand effective follow-up with customers.

Knowledge Development

• Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education.

• Develop andmaintainpositive relationships, both internal and external to CCHMC.

• Motivate people and encourage teamwork.

• Work well with others andfostersa positive team environment.

• Prepare oral and written presentations.

• Conduct andparticipatein instructional seminars.

• Developexpertiseinseveral CincinnatiChildren's computer-based systems.

• Perform other duties as assigned.

JOB QUALIFICATIONS

• Bachelor's degree OR equivalent combination of education and experience

• 2+ years of work experience ina relatedjob discipline

PREFERRED QUALIFICATIONS

• Experience supporting cybersecurity operations within a healthcare, hospital, or highly regulated environment.

• Experience with security incident response, threat detection, and vulnerability management processes.

• Experience working with enterprise security tools such as SIEM, endpoint protection, vulnerability scanning, identity and access management, or email security platforms.

• Experience with CrowdStrike Falcon or comparable endpoint detection and response (EDR) platforms.

• Familiarity with cybersecurity frameworks and standards such as NIST, HIPAA, CIS Controls, or HITRUST.

• Experience supporting cloud security initiatives in Microsoft Azure, AWS, or hybrid environments.

• Experience reviewing and analyzing system logs, alerts, and security events toidentifypotential threats or vulnerabilities.

• Experience with Active Directory, multi-factor authentication, privileged access management, or identity governance solutions.

• Knowledge of networking concepts, firewalls, VPN technologies, and secure system configurations.

• Experienceparticipatingin security audits, risk assessments, or compliance initiatives.

• Experienceutilizingscripting or automation tools such as PowerShell, Python, or Bash to improve operational efficiency.

• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.

• Demonstrated ability to work collaboratively across technical, operational, and clinical teams.

• Relevant industry certifications preferred, such as Security+, CISSP, GSEC, CEH, GIAC, SC-900, AZ-500, or similar cybersecurity certifications.

• Experience supporting on-call rotations and responding to critical security incidents in a fast-paced environment.

• Experience with change management, documentation standards, and secure system implementation practices.

Primary Location

Remote

Schedule

Full time

Shift

Day (United States of America)

Department

IS Security & Compliance

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$74,297.60 - $94,744.00

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

  Cincinnati Children's is:

• Recognized by U.S. News & World Report as a  top 10  best Children's Hospitals in the nation for more than 15 years

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding

• Recognized as one of America’s Best Large Employers  (2025) , America’s Best Employers for New Grads (2025)

• One of the nation's  America’s Most Innovative Companies as noted by Fortune

• Consistently certified as great place to work

• A Leading Disability Employer as noted by the  National Organization on Disability

• Magnet® designated for the fourth consecutive time by the  American Nurses Credentialing Center (ANCC)

 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability