Job Description

We are working closely alongside a Local Authority in Somerset to assist with the appointment of an Information Request Officer, on a 4-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.92 - £18.41 per hour

Summary:

The Information Request Officer will manage and process Freedom of Information (FOI), Environmental Information Regulations (EIR) and other information requests, ensuring responses are accurate, appropriately assessed and delivered within statutory guidelines and timescales.

Responsibilities:

• Manage, respond to and process information requests using the iCasework system, ensuring compliance with statutory guidelines and deadlines.
• Assess incoming requests, clarify requirements with customers where necessary and ensure responses are of a high standard.
• Apply relevant legislation and appropriately evidence public interest and prejudice tests when considering qualified exemptions.
• Ensure applicable charges are levied to information requesters.
• Identify potentially vexatious or repeated requests and report these to the Team Leader.
• Liaise with service departments to locate relevant paper and electronic records.

Qualification:

• GCSE English and Maths at Grade C / Level 4 or equivalent

Essentials:

• Experience following processes and assessing information for appropriate disclosure.
• Experience handling confidential cases and documentation, maintaining confidentiality at all times.
• Ability to deal professionally with customers and build effective working relationships with officers and managers.
• Experience analysing, organising and presenting information to a high standard.
• Knowledge of Data Protection and the ability to interpret and apply legislation.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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