Job Description

Information Management Officer (01)

A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory for all positions.

Grade:

5 Step 1

Date approved:

January 2026

Reports to:

MEAL Coordinator

Line management of:

MEAL Coordinator

Technical line to:

N/A

Technical Supervision of:

N/A

Duty Station:

Aweil NBeG State- South Sudan

Travel:

Travel on regular basis to other field offices- Alek and Wau

Project number:

SSFP0000/3823050/5295/Z9/AWL

Contract type:

Full time Fixed Term National Contract

Duration:

10 months

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities

The Information Management Officer will act as the area office data focal point. S/he will help coordinate data and information management between the programme, the implementing partners, and the Monitoring, Evaluation and Learning Team at the Area Office. S/he will support the Core Competency (CC) Project Manager(s)/Project Coordinator(s) and implementing partner(s) with data collection, analysis storage, and reporting.

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Support the formulation of the Indicator Performance Tracking (IPT) and plans to address indicator reporting requirements.

2. Provide technical guidance on the design of data capture processes.

3. Supervise data capture processes to ensure they are implemented according to plans and agreed standards.

4. Provide analysis of information and data to address indicator reporting requirements.

5. Manage data entry into GORS, ensuring data is entered timely and accurately.

6. Maintain CC files, databases, and other archives documenting project progress.

7. Provide training and support to NRC and partner staff on data capture, analysis, and use.

8. Maintain CC-specific portion of data capture, analysis, and warehousing platforms (e.g. Collect and SharePoint) is well organised and accessible.

9. Liaise with other units on areas of common responsibility.

Specific responsibilities

1. Develop and administer a CC information management system for project implementation, including but not limited to needs assessment, identification of beneficiaries, selection and targeting, distribution and reconciliation of deliverables (RoDs).

2. Develop and maintain CC information management tools, formats, and metadata schemes for online information services to standardise content capture, storage, search, and retrieval.

3. Run data sanity checks on GORS by comparing data collected with narrative reports and previous reporting periods to ensure the quality and precision of the reported data.

4. Calculate and track direct beneficiary/total reach, indirect and unique beneficiaries per the proposal and Donor's expectations.

5. Provide data for internal and external reporting including area office-level, clusters and donor reporting regularly.

6. Liase with MEL team to update and adjust the Monitoring and Evaluation tools as required.

7. Maintain and improve the database developed for beneficiary tracking.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Strategy and Programme Development:

Area programme Manager, Core Competency (CC) Project Manager

Implementation:

Core Competency (CC) Project Coordinator (s), Officers, Technical Officer(s)

Area Operations:

Core Competency (CC) Project Coordinator (s)

Monitoring:

Area Office Monitoring, Evaluation and learning Coordinator, Country MEL manager, Core Competency (CC) Project Manager(s) and Technical Officer(s).

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position

• Minimum 2 years of experience in an international NGO, preferably in M&E, Data management or Information Management System (IMS);

• Bachelor’s Degree in computer science, social studies, development studies or higher diploma in Economics, Monitoring and Evaluation or similar with at least 2-3 years of active professional experience in data management, preferably in an emergency or post-conflict setting;

• Thorough experience with developing databases and beneficiary-tracking tools;

• Demonstrated ability in electronic data collection, data cleaning and analysing;

• Excellent knowledge of Microsoft Office, databases and data analysis tools.

• Experience with qualitative and quantitative data collection and analysis;

• Fluency in English, both written and verbal

Context/specific skills, knowledge and experience

• Knowledge of the context in south Sudan;

• Experience with remotely managed programming;

• Experience in GIS mapping is an advantage;

• Strong organisational and interpersonal skills.

• Positive and professional attitude

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies; the following are essential for this position:

• Planning and delivering results

• Working with people

• Analyzing

• Communicating with impact and respect

3. Performance Management

The employee will be accountable for the responsibilities and competencies in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The Work and Development Plan

• The Mid-term/End-of-trial Period Performance Review Template

• The End-term Performance Review Template

• The NRC Competency Framework