Job Description

Please note that this vacancy is only open to eligible staff members who have been individually notified of their eligibility to apply for positions advertised in the Accelerated Posting Compendium.

June 12, 2026

D

Non Family with Residential LocationDanger Pay

Budapest, Hungary

PR3

Professional

Reason

Regular > Regular Assignment

2026-05-26

Information Management Officer

Organizational Setting and Work Relationships

The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other forcibly displaced and stateless persons, thereby enabling actions to protect and to empower forcibly displaced and stateless persons. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, includingforcibly displaced and stateless persons.

Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Representative/Senior IMO or other designated manager, the Information Management Officer is responsible for coordinating and supporting data and information management activities in the relevant offices, as well as supporting and overseeing data and information management activities in the relevant country and regional offices.

They are either part of or responsible for leading and motivating a team of data and information management staff in the regional office (depending on regional office configuration); to ensure coordination among staff working on information and data management activities in the regional office; and to function as the liaison with Headquarters on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including forcibly displaced and stateless persons. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational and protection data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in accordance with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

Coordinate data and information management activities at the Country /Regional/Global level:
- Participate in the relevant data and information management team and activities.
- Contribute to the design and implement data strategies and systems.
- Assist the data team and others communicate the status, value, and importance of data.
- Support the collection, storage, management and protection of data in the region/country or at the global level.
- Support consolidation of data systems, including the interoperability of operational data and systems.
- Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
- Identify risks and opportunities based on insights derived from data.
- Support the coordination with HQ, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, regional economic commissions and other institutions with statistical or data interests, UNICEF, and WFP.
- Lead or take part the relevant IM networks (internal and external) on refugee, IDP, stateless and related issues.
- Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback.
- Support data security, data protection and responsible data-sharing.

Support offices with data and information management support (if Global or Regional):
- Provide technical guidance on methodologies, and support for data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population estimation, profiling, statistical analysis, predictive analytics, big data, international recommendations, GIS, data visualisation, maps, official statistics and other data and information management activities.
- Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
- Support the monitoring of data and information management activities in the relevant offices for integrity, veracity, reliability and credibility and compliance with policies.
- Document needs and capacities for data management activities.
- Provide technical and training support to operations.
- Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
- Support planning process (standards, methodologies) quality assurance and technical advice on Theories of Change and indicators, as well as with data and statistical analysis
- Support monitoring by providing quality assurance and technical advice to the monitoring methodologies, data collection and analysis.
- Review and assess country or region-specific data systems and needs; provide recommendations for solutions.
- Undertake data and information management activities:
- Lead and undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
- Lead and undertake geospatial analysis, statistical analysis, targeting, surveys, indicator definition and other data management activities.
- Consolidate data and information for analysis.
- Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
- Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
- Support cross-country assessment and situational analysis, such as in regional RRP situation.
- Undertake the analysis of trends concerning changes at the outcome and impact levels.
- Develop information management products such as indicators, templates, maps and dashboards.
- Help ensure data is curated and stored in data registries and libraries in accordance with standards.
- Provide population movement tracking systems and other population data systems
- Support solutions for meeting 'communication with communities' information and data needs.

Work in close collaboration with:
- All staff to further data literacy and assist in interpretation the data.
- Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
- Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
- Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
- Inter-agency staff on the development, coordination and monitoring of responses plans.
- Protection staff on the design, implementation and analysis of protection and case monitoring systems.
- Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.
- Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
- Senior management to understand and serve their information and knowledge needs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
Social Science; Statistics; Information Management;
Physical Science; Economics; Data Science;
Geography GIS; Engineering;
Demography Computer Science;

or other relevant field;

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
5 years in data or statistical field, 3 years in international context and/or humanitarian or development situation. Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills
DM-ArcGIS (Geographic Information System)
DM-Data Collection and Analysis
DM-Data collection methodologies
IM-Statistics Analysis
DM-Data Management
DM-Database Design & Development
DM-Metadata Creation & Management
DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-Cartographic Skills
SP-Design tools such as Global Positioning System (GPS)
CL-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
DM-Data governance, quality assurance and preservation
DM-Development of and revision of data standards
DM-Data Interoperability
DM-Data science methodologies
DM-Qualitative data analysis
DM-Quantitative data analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Essential Attributes:
• Demonstrated extensive functional and technical expertise in Information Management (IM), including knowledge of IM standards, indicators, and management of confidential/sensitive data.
• Proven experience supporting multi-partner assessments, Post Distribution Monitoring (PDM), Intention Surveys, and other operational data collection exercises.
• Demonstrated experience managing the full data lifecycle, including data design, collection, cleaning, processing, analysis, dissemination, and evaluation.
• Advanced practical experience with key IM tools and platforms, including ActivityInfo, Kobo, R, ArcGIS, and Power BI.
• Proven experience in team supervision and coordination within multidisciplinary teams.
• Experience supporting automation and modernization of data management processes, including the use of innovative technologies and digital solutions.

Desirable Attributes
• Experience with MS SQL Server and database management.
• Knowledge and practical experience in Python programming for data analysis or automation purposes.
• Experience with web content management systems and/or application development solutions.
• Experience working in humanitarian, emergency, or complex operational environments.
• Demonstrated ability to contribute to capacity-building initiatives and technical mentoring within IM teams.

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel

Nature of Position

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital, Kyiv, and sub- and field offices are currently located in Dnipro, Kyiv, L’viv, Odesa and Kharkiv.

The war in Ukraine has caused death and suffering on a dramatic scale. In 2026, with an estimated 10.8 million people in need, humanitarians aim to reach 4.1 million of the most vulnerable, prioritizing those experiencingthe most severe conditions. Some 3.7 million people are internally displaced, while around 5.9 million refugees from Ukraine are recorded across Europe and beyond. Some 75,000 people, including some of the most vulnerable, notably older people and people with disabilities, live in collective sites spread across the country. Ukraine also hosts asylum-seekers and refugees and is home to thousands of people who are stateless or at risk of statelessness.

The massive destruction of civilian infrastructure, with the energy sector being particularly targeted has made life extremely challenging for millions of people who have lost their homes and livelihoods, and has severely disrupted access to electricity, water, heating as well as critical services, including healthcare, education and social protection. Humanitarian access continues to be hampered, particularly in frontline areas as well as to areas under temporary occupation of the Russian Federation. Civilians remain exposed to serious risks to their physical security and integrity, particularly in eastern and southern regions of Ukraine. The risk of GBV, including sexual violence, continues to prevail, alongside family separations, loss of housing and properties, as well as identity and civil documentation. Populations displaced or otherwise affected by the war live in situations of deprivation, following the loss or damage of their housing, loss of income, and often become dependent on an overstretched social protection system.

The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection, shelter/housing, cash and in-kind assistance to displaced and other people impacted by the war. Currently, UNHCR has MOUs with four-line ministries, the Pension Fund of Ukraine, the First Lady’s foundation as well as the Ukrainian Parliament Commissioner for Human Rights (Ombudsman), 20 regional state administrations and agreements with 12 partners to deliver assistance and support the localization of the response. Under the leadership of the UN Humanitarian Coordinator, UNHCR operates as part of the Inter-agency humanitarian response, working in close coordination with local authorities and humanitarian partners. UNHCR is leading two Clusters - Protection and Shelter and NFI Cluster, including the multi-sectoral coordination in transit centers and collective sites. The strategic orientation of UNHCR’s response is to reach people, particularly those with specific vulnerabilities, who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes, or returned, with protection advice, housing support, livelihoods advice and cash assistance to enable their recovery and attainment of durable solutions.

Protection needs to be truly at the center of this response, as the highest critical needs of the population caused by the international armed conflict are in the area of protection. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative, social protection and digital systems, it is essential to design and deliver UNHCR’s protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.

With the EU having voted to confirm Ukraine’s accession to the EU at the end of 2023, Ukraine will also embark on a series of substantial and long-term reforms in numerous sectors, including justice and home affairs, which presents an opportunity to contribute to strengthened and more inclusive protection, asylum and statelessness reduction systems. Working closely with government authorities, local community representatives and partners from the embassies, UN, civil society and international financial institutions, amongst others, is thus key to ensuring that UNHCR’s response is closely aligned with and complementary of national and local strategies and recovery plans.

As the war continues, new urgent humanitarian needs are created every day, alongside protracted ones and peoples’ and communities’ efforts to recover and rebuild their lives in war-torn communities. Among the IDPs and refugees from Ukraine, the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analyzed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective, with UNHCR playing a leading role in this work

The Information Management Officer (IMO) will work under the direct supervision of the Senior Information Management Officer and lead the Data/IM team within the DIMA unit. The incumbent will provide day-to-day technical guidance to strengthen the team’s capacity in IM coordination and the use of specialized tools.

The IMO will be responsible for planning and coordinating data and information management activities across the UNHCR operation, ensuring that products and processes align with global standards and best practices. The role also involves close coordination with humanitarian partners to support a coherent and effective response.

With support from the team, the incumbent will collaborate with functional units and field offices to identify and collect data required for evidence-based advocacy, programming, and fundraising. The IMO will contribute to the design and implementation of protection monitoring tools, support the development of standard operating procedures and results-based management systems, and provide technical advice on data integrity, consistency, accuracy, and interoperability.

In addition, the incumbent will contribute to the production of analytical products, including publications, maps, and online data visualizations. At the inter-sectoral level, the IMO will oversee support to units and partners in submitting 5W data to UNHCR-led clusters and conduct analysis to track response progress against targets. The incumbent will also serve as a focal point for technical guidance on protection and multi-sectoral assessments, intention surveys, post-distribution monitoring (PDM), monitoring surveys, border monitoring, and related activities, ensuring a comprehensive representation of the response by UNHCR and its partners.

Living and Working Conditions

Ukraine is currently designated as a non-family country location, with Dnipro and Kharkiv classified as “E” duty stations with 4-week R&R cycle, whereas Kyiv, Odesa and Lviv are classified as “D” duty station with 6-week RR Cycle and Budapest being a designated R&R location for all duty stations. English is not widely spoken, access to hard currency is possible from local banks (rents are normally paid in USD). International staff rent private apartments in the cities of their duty stations. The quality of life is of average European standard, with relatively solid infrastructure. However, the volatile security situation, which includes frequent missile and drone attacks that trigger air raid alarms, requiring immediate move to the shelters (frequently during nights) affects the living and working environment on everyday basis resulting with sleep deprivation, high levels of stress, affecting the staff welfare and wellbeing. In addition, due to massive attacks on the country’s critical infrastructure there are frequent and prolonged electricity cuts, coupled with lack of generators in private multistorey buildings and apartments, which may also affect elevators, heating, water, and possibly sewage systems, leading to an overall unpredictable and at times difficult living conditions, especially in winter. Due to the state of war, there is a country wide curfew in place from 00:00-05:00 every night. Also, all airports are closed, and air-traffic is not available, resulting in travel within and in and out from/to Ukraine being done mainly by car and trains, supported by official shuttle for Poland and Moldova border crossing. Average train ride combined with shuttle by road from Kyiv to Poland, Hungary or Moldova airports ranges from 11-17 hours with train tickets selling very quickly.

Security:

The war in Ukraine remains ongoing. Russian Federation (RF) Armed Forces continue to occupy Crimea and significant parts of Donetsk, Luhansk, Kherson, and Zaporizhzhia oblasts, with recent advances near Pokrovsk and deeper into Zaporizhzhia and Dnipropetrovsk regions. Approximately 19% of Ukraine’s territory is under RF control.

The front line remains the primary zone of kinetic military operations, particularly in the east (Donetsk and Luhansk), southeast (Zaporizhzhia), and areas north of Kharkiv. Heavy fighting continues around Pokrovsk, where RF forces are attempting to encircle Ukrainian positions, and in Zaporizhzhia, where breakthroughs have occurred under cover of poor weather. RF forces are conducting large-scale missile and drone strikes across Ukraine, including the use of cruise missiles, ballistic missiles, and combat drones. These attacks increasingly target civilian areas and critical infrastructure, such as energy facilities, transport hubs, and residential buildings. Emergency power outages are now routine due to sustained strikes on the energy grid, creating severe hardship as winter sets in. Commercial air travel remains suspended, with road and rail as the only viable transport options.

Deliberate attacks on humanitarian convoys have occurred. On 14 October 2025, a clearly marked UN inter-agency convoy delivering aid to Bilozerka (Kherson region) came under artillery fire and drone strikes by RF forces. Two World Food Programme trucks were destroyed by drones, despite visible UN markings. Fortunately, no staff were injured, but this incident reflects a broader pattern of increased risk to humanitarian personnel. Since the full-scale invasion, humanitarian workers have faced violence, and some have been killed and injured in Ukraine, primarily in front-line areas. UN facilities and assets have also been damaged in strikes on urban centres, and humanitarian access remains severely constrained. Front-line shifts and intensified hostilities have led to extremely high access constraints in Donetsk, Zaporizhzhia, Kherson, and parts of Kharkiv, Sumy, and Chernihiv oblasts. Mines, UXOs, and ongoing military operations further restrict movement.

The UN Security Management System (UNSMS) continues to apply the Security Risk Management (SRM) process. Current risk levels range from High to Very High, and in some areas with active hostilities. Across all SRM areas where UNHCR operates, the projected risk level remains High. Applicants for positions in Ukraine must be prepared for a highly dynamic and hazardous security environment where unexpected events occur frequently. Key considerations: Air raids are frequent, requiring staff to shelter for extended periods. Power, heating, and water outages are common, especially during winter. Disruptions to essential services (shops, banks, restaurants) may occur. Curfews apply nationwide; private travel by international staff is prohibited. All mission travel requires authorisation and completion of mandatory BSAFE, SSAFE, and IFAK training, plus security clearance.

The UNHCR Field Security Unit (FSU) works closely with UNDSS and other UNSMS partners to ensure program delivery within acceptable risk parameters. Contingency planning remains critical to support UNHCR’s mandate of providing protection and assistance to people in need. Given the evolving operational and security environment, maintaining robust security preparedness is essential.

Additional Qualifications

Skills

Bachelor of Arts: Demography, Bachelor of Arts: Information Technology, Bachelor of Arts: Social Science, Bachelor of Arts: Statistics

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Organizational awareness, Stakeholder management, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Accelerated Posting Compendium 2026 - Part B

Additional Information

This position doesn't require a functional clearance