Job Description

Information Governance Compliance Coordinator

Cooley is seeking an IG Compliance Coordinator to join the Information Governance & Privacy team.

Cooley Information Governance & Privacy embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the IG Compliance Coordinator is expected to recognize that the Cooley Information Governance and Privacy department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document. The IG Compliance Coordinator coordinates activities associated with client file transfers, intake of electronic file transfers for lateral attorneys, records retention, and compliance with records standards. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities

• Communicate with attorneys and business professionals regarding lawyer mobility records issues (i.e., client file transfers for active and inactive electronic client records)

• Manage life cycle of physical and electronic information from creation, archival and destruction.

• Oversee and coordinate efforts to maintain physical files in good condition and proper location, retrieval and refiling of files, organization of client files, and modifying status of files in the electronic records management system

• Coordinate updates to files and information due to matter and docket changes

• Assist in testing of document management systems

• Handle intake and transfer of electronic documents and emails for lateral attorneys including uploading/downloading such materials into/from iManage

• Coordinate the transfer of print records

• Communicate with attorneys and other department business professional team members regarding records retention issues

• Coordinate records retention and destruction activities per firm policy and procedures

• Review records related requests to assure compliance with records standards

• Responsible for data entry, data analysis, implementation of legal holds, facilities document collection/production/destruction related to court orders and security of documents per various PII provisions

• Resolve questions, comments and/or concerns pertaining to the Information Governance Department’s policies and procedures relating to lawyer mobility, retention, and standards

• Assist in the development of training, procedure manuals and guidelines

• As a member of the Threat Hunting team, search logs and investigate alerts regarding potential threats to information stored or processed by the firm. This will be conducted under the direction of the firm’s Technology Cyber Security team and Technology Lead Incident Response Analyst

• Maintain and administer the firm’s records management system and tools/processes regarding file disposition

• Liaise between attorneys, paralegals, secretaries, administration, as well as other records business professionals to ensure that comprehensive central records services are equitably, promptly, and efficiently provided

• Encourage team behaviors to achieve organizational goals

• All other duties as assigned or required

Skills & experience

Required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, including IntApp

• Available to work overtime, as required, including ability to participate in a 7x24 on-call rotation

• 2+ years direct applicable experience (e.g., records experience, technology experience or a combination of records and technology experience). Senior candidates must have 3+ years directly applicable experience, along with the proven ability to operate at an elevated level

• Previous experience with complex document management and electronic records management systems

Preferred

• Previous Legal IT Applications experience

• Bachelor’s degree

• Previous experience in a large multi-office law firm

• Previous experience coordinating work with others

• Previous experience with data mapping and data imports/exports

• New Business Intake and Offboarding experience

• Data/Library science background

• Experience coordinating the implementation of new technologies

• Knowledge of SQL programming

Competencies:

• Effective oral and written communication skills

• Exhibit initiative and self-motivation and the ability to work independently and exercise independent judgment

• Ability to plan and organize and attention to detail

• Ability to perceive and analyze problems, develop alternatives and make or recommend sound decisions

• Ability to coordinate the resources available for an effective program

• Professional demeanor and an ability to maintain pleasant working relations with all levels of personnel

• Demonstrated team player

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.

EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $33.50 - $41.00 ($69,680.00 - $85,280.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.