Job Description

Information Developer IIIThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Information Developer III

Location: Galway, Ireland
Working Pattern: Hybrid (2 days per week in the Galway office)
Employment Type: Full-Time, Permanent

Shape the Future of Technical Documentation

At HPE, we're transforming how technical information is created, delivered and consumed. We're looking for an Information Developer III to join our established team of technical writers in Galway and help create the documentation that enables successful deployment of cutting-edge private cloud and infrastructure solutions.

This is an exciting opportunity for an early to mid-career Technical Writer who enjoys translating complex technical concepts into clear, structured and user-friendly content. You'll work closely with technical teams across the business while gaining exposure to AI-enabled documentation practices, private cloud technologies and enterprise infrastructure solutions.

What You'll Do

As part of a team of seven technical writers, you will:

• Create and maintain installation, deployment and procedural documentation for HPE Services teams.

• Produce clear, accurate and user-focused technical content.

• Develop deployment guides supporting private cloud and infrastructure solutions within customer data centres.

• Collaborate with engineers, architects, services teams and technical stakeholders to gather and validate information.

• Translate complex technical concepts into easy-to-understand documentation.

• Use AI-enabled tools and technologies to improve documentation quality, efficiency and consistency.

• Support continuous improvement initiatives across documentation standards, processes and workflows.

• Manage multiple documentation projects while maintaining high quality standards.

• Contribute to the development of modern content creation practices and documentation strategies.

What We're Looking For

Essential Experience

• Experience as a Technical Writer, Information Developer or related documentation professional.

• Strong experience creating procedural, installation and deployment documentation.

• Experience producing content for technical audiences.

• Ability to quickly understand technical products, services and infrastructure solutions.

• Excellent written communication skills with exceptional attention to detail.

• Experience working with technical stakeholders and subject matter experts.

• Ability to manage multiple priorities and deadlines effectively.

• Comfortable working within a collaborative team environment.

Technical Knowledge

Experience with some or all of the following would be beneficial:

• Tridion Docs.

• Oxygen XML.

• Markdown.

• Structured authoring and content management tools.

• XML, HTML or related technologies.

• Private cloud or infrastructure technologies.

• VMware or virtualisation platforms.

• AI-assisted documentation and content creation tools.

What Makes You Successful

You'll thrive in this role if you:

• Enjoy learning new technologies and technical concepts.

• Take pride in creating high-quality, accurate documentation.

• Have a passion for improving user and customer experiences.

• Enjoy solving problems and improving processes.

• Are curious about how AI can enhance technical content creation.

• Work well with global teams and cross-functional stakeholders.

Team & Environment

• Reporting to Mary Gwynne.

• Part of an established team of seven technical writers.

• Hybrid working model with approximately two days per week in the Galway office.

• Collaborative, supportive and knowledge-sharing environment.

• Opportunity to work with colleagues supporting critical HPE services and private cloud deployments.

Why Join HPE?

• Join an experienced and supportive documentation team.

• Work with leading private cloud and enterprise infrastructure technologies.

• Gain exposure to AI-enabled documentation tools and emerging content technologies.

• Access excellent learning and development opportunities.

• Contribute to innovative process improvement initiatives.

• Build expertise in technical communication within a global technology leader.

• Help support mission-critical customer deployments and enterprise solutions.

If you're passionate about technical communication, technology and creating exceptional documentation experiences, we'd love to hear from you.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Engineering Services

Job Level:

Specialist

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.