About Historic Claims
Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.
Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right.
A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
The Information Coordinator reads, reviews and then releases claimants’ personal information to them. As part of this process, we ensure the information released complies with relevant legislation – especially the Privacy Act. Historic Claims has a strong focus on transparency. Releasing information to claimants is an important part of the resolution process. It provides them with crucial insight into their past experiences in care.
The Information Coordination team has a collaborative workplace culture with a strong client focus.
To be successful in this role you will have:
A copy of the position description can be found here: Information Coordinator position description
Applications close: Sunday 28 June 2026.
Salary | Utu-ā-tau: $69,519.00 - $84,041.00
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