Job Description

Information Compliance Officer | 10879 | Permanent Contract | 37 hours per week | £29,064 to £31,022 per annum (Scale F) | County Hall / Hybrid working

We are looking for an enthusiastic and organised person with a customer focused approach, excellent communication skills and analytical aptitude to join our Information Governance Service.

Working as part of the Information Governance Service, you will ensure the council responds to statutory information requests received from the public and information sharing requests received from other organisations.

These requests will mainly be requests made under Freedom of Information (FOI) and Environmental Information Regulations (EIR) legislation but may include Subject Access and other UK GDPR requests as well.

You will have the opportunity to work flexibly, according to business need, as part of a collaborative and supportive team. You will also work closely with the council’s various departments and external stakeholders, acting as an ambassador for the Information Governance Service.

Following training and familiarisation with local business processes, you will work increasingly autonomously, taking professional responsibility for dealing with the full process of requests, engagement with the requester, through the full process of collating the information and the consideration of any applicable exemptions, to the secure provision of information.

For FOI and EIR requests, this will include collating significant amounts of information and quickly, efficiently, and accurately applying any required exemptions, with reference to applicable legislation.

You will receive training, support, and guidance in applying your technical knowledge to ensure fully compliant responses.

You should be able to display excellent organisational, time-management and communication skills and an awareness of the UK’s FOI and EIR legislation and how this impacts the council.

Candidates will require a DBS check to be completed

If you enjoy a challenge and a varied workload please apply.

To arrange an informal discussion or for further details on the role, please contact Nina Press at nina.press@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditionshere.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 15 July 2026 23:59

All other applicants closing date: 29 July 2026 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.