Job Description

• Suffolk County Council
• Address: Endeavour House, Ipswich IP1 2BX – Hybrid and Community
• Salary: £28, 598 per annum (pro rata)
• Hours:18.5 hours per week, flexible working options available
• Contract: Permanent

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As an Information Co-production Adviser in the Engagement Hub you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

This role is a great opportunity for an individual to utilise creative thinking, proven communication, engagement, social media and digital skills to support the involvement of service users, in particular young people.

The Information Co-Production Adviser is part of the Engagement Hub in the Children and Young People’s Directorate, whose purpose is to work with commissioners to maximise resources through co-production with children, young people and families.

In this role you will be expected to:

• Support the functional and everyday content development of The Source website https://thesource.me.uk/ and associated web-based applications, including social media, co-produced with young people.
• Provide fresh thinking and demonstrable experience of using social media and new technology to improve young people’s access to information and advice, and communicate what support is available to them.
• Regularly engage and support young people from diverse backgrounds across the county, empowering them to share their experiences with decision makers
• Support the team with the creation of marketing materials using digital software.
• Support the wider team at events and Co-production activities with young people
• Work with the wider team to gain the views and lived experience of children and Young People.

You can view a full list of requirements in the  Job and Person Profile(JPP), which you can find in the ‘How to apply ’ section towards the bottom of this advert.  

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.  

You will need

• Strong communication skills, both written and verbal, with the ability to provide clear, impartial advice and information tailored to the needs of different audiences. You will be confident when creating engaging and accessible content for the service website.
• Excellent interpersonal skills, with the ability to build positive working relationships with partners and service users. You will be comfortable engaging directly with young people through meetings and collaborative activities.
• A creative, flexible and innovative approach, with the ability to contribute new ideas and adapt to changing needs.
• Good IT skills, with experience of using a range of applications relevant to the role.

The team

The Engagement Hub is based within the Children and Young People’s Services Directorate, and is part of the Quality, Engagement and Professional Development Service, we work with service delivery teams and stakeholders to build a shared understanding of the benefit of Co-production.

Our role is to engage with service users, to enable the voice of children and young people to be heard by decision makers, to facilitate Co-production and engagement opportunities, and to provide information expertise. Whilst ensuring that stakeholders including SCC staff are supported to become key players in Co-production work.

We are a small, friendly team who all work together to ensure that we are hearing the voices of Suffolk young people and ensuring that their lived experiences are at the heart of our services.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact Susie McIvor - She/her for a casual conversation. You can reach them by calling 07713093090 or emailing susie.mcivor@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (Word)

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template

1. Can you describe a time when you used innovation or creativity to create engaging content, activities or approaches for young people? How did you make it engaging, and what impact did it have?
2. Tell us about any experience you have of using social media or online platforms appropriately to communicate, engage others or support service delivery.
3. Tell us about a time you worked with young people to support inclusion. What did you do and what was the outcome?

Step 4 - Upload a CV (without name and personal details).

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.ukor calling 03456 014412 If you are invited to the next stage ofselection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 09 June 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

This role is mostly in the community, but you may also work from home sometimes. Additionally, you will have an office base. If you want to discuss how that might affect your work, please talk to the contact in the advert.

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)