Job Description

Job Purpose
The Information Clerk is responsible to public needs and disseminates census reports on a timely basis.

Duties and Responsibilities
• Alphabetizes patient's mail ensuring room numbers at on all pieces of mail
• Group mail by floors and forward to transportation for delivery of mail in a timely fashion
• Forwards all mail on discharged patients to their home address
• Establish priorities during routine daily operations, addressing time-sensitive matters first, while also accomplishing day-to-day tasks and duties
• Effectively triages tasks and events according to urgency level, impact on patients and outcomes desired under special conditions (e.g., during crises and emergencies)
• Incorporates recognition of cultural impact on understanding and effectively uses interpreters and language translation devices
• Effectively assess and adjust to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective
• The ability to shift focus as necessary, and take reasonable action, even when faced with various levels of uncertainty
• Makes choices that result in maximum completion of essential duties and minimum personal stress
• Other duties as assigned
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
• High School Diploma or equivalent required
• 1 Year Hospital Admitting experience preferred
• Microsoft Office a plus
• Exemplary customer service skills, including the ability to negotiate and problem-solve
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
Working Conditions
• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Perform light lifting (up to 15 pounds).
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. Operate Office machines properly and in accordance with Hospital safety standards. Ability to work in accordance with Hospital Safety Standards.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.