Full time
Day Shift
As a member of the Patient Care Centered Team, provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.
Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Positions and shifts to accommodate all schedules
Differentials, just to name a few.
Education Requirements:
High School Diploma required. AAS preferred.
Experience Requirements:
Minimum of two years' work experience in a health related area.
Exceptional interpersonal skills
Good organizational and time management skills
Knowledge of medical terminology
Knowledge of various health insurances
Principal Responsibilities:
Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records Organizes chart when patient is transferred to another unit Updated chart forms daily in medical record Reviews medical record each shift for consults Copies medical record as needed Deletes medical record of long-term patients as needed Scanning of all Patient Advance Directives to EPIC
-Prepares medical record at discharge
a. Collating discharged patient records for Medical Records and Care Center
b. Assembles medical records of discharged patients according to the standard format in the most accurate and efficient
manner.
c. Attaches loose reports to the proper record
-Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.
Receptionist:
-Acts as a receptionist for the unit.
a. Answers, screens and routs telephone calls correctly
b. Assists patients', families and the public
c. Answers nurse/patient intercom system and relays information to responsible person
d. Contacts patients family or doctor as directed
e. Ascertains identity of all persons
-Faxes medical information to physicians and Insurance carriers as requested
General Secretarial
-Maintains adequate level of supplies. Obtains and returns equipment to proper department
-Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices
-Responsible for filing daily assignment sheet by shift
-Receives, opens and appropriately distributes center mail
-Receives, opens and appropriately distributes materials faxed to center
-Ordering Unit Supplies through PeopleSoft
Other Responsibilities:
-Support of unit functions
-Making sure patient’s names are written on daily assignment sheets.
-Maintaining bulletin boards
-Reporting maintenance issues through Facilities Maintenance Work Order System
-TIS Service Now Self Self-Service
-Checking all computer equipment to assure working properly
-Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)
-Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
-Unit specific responsibilities as assigned by Sr. IA or Operations Manager
-Clinical Engineering Work Orders
-Daily check of unit Voalte Phones
Pay Range: $16.20 - $20.75
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
