KeyRing Living Support Networks

Information and Guidance Worker

KeyRing Living Support Networks  •  £13.34/hr  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  12 days ago
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Job Description

Application Deadline: 06/07/2026 (Interviews will take place on week beginning 13/07/26)

Salary: £26,676.00 per annum (pro rata)

Contract Type: Part-time- 24 hours per week which can be split across 3-5 days according to your preference and the service’s needs. Ideally, one of your working days would be Mondays. However, this can be discussed further with the Southwark Disability Hub Manager.

The Southwark Disability Hub is an exciting service funded by London Borough of Southwark. It opened in June 2025 and is ran by KeyRing Living Support Networks.

The Southwark Disability Hub is the go-to place for disabled, d/Deaf and neurodivergent people in Southwark to:

Get information and guidance

  • Find out what opportunities are available in local neighbourhoods
  • Get involved with the Disabled People’s Action Forum to influence council strategies, plans and services
  • Get support to book Targeted Short-Term Breaks for children and young people with SEND
  • Join a wide range of groups and activities developed with disabled people

The Southwark Disability Hub is based at the Southwark Resource Centre which hosts services and organisations which aim to improve the lives of Southwark residents.

As an Information and Guidance Worker, you will provide high-quality, accessible information and guidance to disabled people, their families and carers in Southwark. You will support residents to navigate health, social care, welfare, housing, and community services—promoting independence, reducing inequalities, and ensuring disabled people’s voices are centred in shaping local provision.

We want our team to reflect the brilliant diversity of the community we work with. We value lived experience of disability and see it as an asset to this role. Therefore, we highly encourage applications from d/Disabled people, Southwark residents, and people from Black, Asian, and racialised communities. If you are hardworking, adaptable and empathetic, we want to hear from you.

Your diverse and inclusive workplace:

Our vision is for a welcoming world that celebrates the skills and talents of everybody.

KeyRing is proud to be an equal opportunities employer and is committed to promoting a diverse and inclusive community.

KeyRing is also a disability confident committed employer. We encourage applications from our diverse communities to help us make this happen. We want you to feel at home, and be yourself, so we can benefit from your unique skills and talents.

Your application:

Now that we’ve inspired you to be part of the team, click Apply Now below and complete your online application form. You’ll need to create an account, so you can save your form and send it to us.

The application form is our way of getting to know you. You won’t need to do lots of preparation because you are the expert on you.

If there is anything we can do to make this process easier or more inclusive, then let us know. Email us at recruitment@keyring.org or call us on 020 3119 0969.

We are fair and unbiased; shortlisting is based only on the answers to the questions on our application form.

When we invite you to interview, you will tell us about your own experiences. We recommend that you take a look at our values to help you think about some of the things you’ve been involved in.

For more information about the role, please contact Rhiannon on 07717896824 or at Rhiannon.Copeland@keyring.org.

Please download the full Role Description and Person Specification from our website:

www.keyring.org/join-us/work-for-keyring

KeyRing Living Support Networks

About KeyRing Living Support Networks

We smash barriers to independence through connection, flexible support and skill-building.

Everyone who joins KeyRing has faced some barriers to living independently. They may be moving to their very first home or be at risk of homelessness. They may have multiple support needs or lead a ‘chaotic’ lifestyle.

It does not matter where people begin. We help them to take control of and responsibility for their lives and achieve their full potential.

We focus on all that people can do

By focussing on what they can do, we support people to achieve what they never thought possible. They are empowered and less reliant on services.

Every Member (person who is part of KeyRing) co-produces an action plan with their KeyRing support worker. This will detail specific goals (both short and long-term), actions needed, by when and by who.

We connect people

We actively link KeyRing Members and they provide mutual support. You might call it friendship. We call it real life.

We widen our networks further by actively engaging with the local community. KeyRing Members share their skills and have their voices heard. They become active citizens; they build their confidence, their connections, and their independence.

We provide flexible support

People do not wait for their support day to have a crisis. Nor can they always fit their issues into their allocated support hours. Our connected approach, with peers, volunteers, and staff, means we can allow for the ups and downs of life.

We adapt to local needs

We have a multi-local approach to delivery and know that one size does not fit all. We have adapted the model for particular groups of people and/or to meet specific outcomes. Connection, flexibility, and skill building are the foundation of all our services.

Industry
Nonprofit & NGOs
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
1990
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