Job Description

The Opportunity

Save the Children believes every child deserves a future. In Bhutan and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and future we share. Save the Children expects that anyone associated with it abides by its Safeguarding and other Zero Tolerance Policies.

Reference Check will be done for all candidates- so the application to include reference details. The selected candidate needs to be ready to join within 24 hours of offer.

JOB TITLE: Information & Communications Coordinator TEAM/PROGRAMME: Program Operation Department LOCATION: Nuwakot GRADE: 3 Contract Type: 6 Months, with possible of extension Child Safeguarding Level 3 - the responsibilities of the post holder may require having a regular contact with or access to children or young people because the position holder works in the implementation of the country programme and are visiting programme frequently.

ROLE PURPOSE:

Save the Children is the leading independent organization for children. We save children’s lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners from civil society and government, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

The Information and Communications Coordinator will support the flood response operation by ensuring the timely collection, verification, consolidation, and dissemination of accurate field information. The position will function as a critical link between field teams and the media and communications team in the Country Office to facilitate quality reporting, and effective public communications. The position will ensure that all information and communications products adhere to organizational safeguarding, consent, dignity, and media standards.

SCOPE OF ROLE:

Position reports to: Field Operations Lead

Technical reporting to: Communications and Campaigns Manager

Staff directly reporting to this post: None.

Staff indirectly reporting to this post: None.

Scheme of Delegation:

Close coordination with:

Budget Responsibility:

KEY AREAS OF ACCOUNTABILITY:

• Generate, compile, analyze, and consolidate information for daily Situation Reports (SitReps) and other operational updates.
• Collect and verify response data from field teams, partners, and relevant stakeholders to ensure accuracy and consistency.
• Maintain organized records of response activities, beneficiary reach, key achievements, challenges, and emerging needs.
• Gather and document high-quality photos, videos, beneficiary stories, testimonials, and human-interest content showcasing response efforts and community impact.
• Ensure field information is collected using approved tools, formats, and reporting templates.
• Support the Media & Communications Coordinator with developing, updating and finalising FAQs, key messages and briefing materials.
• Verify information from multiple sources before sharing with internal and external stakeholders.
• Ensure all communications materials, photos, videos, interviews, and stories meet organizational safeguarding, consent, dignity, and media standards.
• Verify that informed consent has been obtained and documented prior to collecting or sharing personal information, images, or testimonials.
• Ensure sensitive information is handled appropriately and in accordance with data protection requirements and SCI’s communications principles
• Ensure adherence to SCI’s branding and visibility standards for all materials in the field office
• Promote ethical storytelling practices that respect the rights, privacy, and dignity of affected individuals and communities.
• Participate in field coordination meetings and provide timely information updates to response teams.
• Support the field office technical coordinators in developing SBC materials for WASH promotion activities in consultation with the PDQI department
• Represent SCI in relevant cluster meetings, technical working groups, and coordination forums as assigned by the Field Operations Lead.
• Share project updates, challenges, and achievements with relevant stakeholders.
• Ensure data and the information from the field are regularly updated to the relevant teams and departments in the Country Office.
• Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Counter Fraud and Safeguarding Responsibilities:

• Take all necessary and appropriate steps to prevent abuse, exploitation, neglect, harm and modern slavery within their areas of responsibility, and in the way they conduct themselves, report and respond to all incidents and concerns whether online or in person, and comply with the Safeguarding Policy and Procedure.
• Take all necessary and appropriate steps to prevent fraud, bribery, and corruption within their areas of responsibility, report and respond to all incidents and concerns and comply with the Counter-Fraud, Bribery and Corruption Policy and Procedure. All types of fraud, bribery, and corruption must be prevented, including where it benefits the organisation (SCI).

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically.
• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to
• Develops and encourages new and innovative solutions
• Willing to take disciplined risks
• Honest, encourages openness and transparency

Ambition:

Collaboration:

Creativity:

Integrity:

QUALIFICATION:

• A minimum of 3 years’ (2 years for GSI ) experience in communications, humanitarian response, information management, or related areas with the Master degree in communications/journalism/social science or relevant areas or 5 years ( 3 years for GSI group) of experience in communications, humanitarian response, information management, or related areas with bachelor’s degree in communications/journalism/social science or relevant areas

EXPERIENCE AND SKILLS

• Experience collecting, analyzing, and reporting field data during humanitarian or disaster response operations.
• Proven experience developing communication content, including stories, photographs, videos, and situation reports. Strong reporting, facilitation, and communication skills.
• Ability to travel extensively to flood-affected and remote locations.
• Fluency in English and Nepali, both written and spoken
• Ability to collect and verify information under tight deadlines.
• Commitment to the aims and principles of SCI in particular, a good understanding of the SCI mandate and child focus and an ability to ensure this continues to underpin our support
• Ability to establish good working relationships and positively contribute to a team
• Ability to work in a stressful and changing environment with limited resources

Additional Job Responsibilities:

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities:

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Safeguarding obligation:

We need to keep children, adult at risk and community safe. The position holder is responsible to ensure that The position holder conduct is in line with the SCI’s Safeguarding policies. Hence our selection process includes rigorous background checks, reflects our commitment to the protection of children, adult at risk and community from abuse, exploitation, and harassment.

Health and Safety:

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Counter Fraud

The role holder is required to take all necessary and appropriate steps to prevent fraud, bribery, and corruption within their areas of responsibility, report and respond to all incidents and concerns and comply with the Counter-Fraud, Bribery and Corruption Policy and Procedure. All types of fraud, bribery, and corruption must be prevented, including where it benefits the organisation (SCI).

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.

Reference Check will be done for all candidates- so the application to include reference details. The selected candidate needs to be ready to join within 24 hours of offer.