Job Description

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program, and identifies and addresses vulnerabilities, Develops, deploys and manages a risk-based controls portfolio, Manages and operates global security operations center that monitor, detects and responds to cybersecurity incidents.

GIS Identity & Access management (IAM) Access Control Team goal is to ensure that the control processes and effectiveness are within the identified risk tolerance. Manage the performance and effectiveness of the working control through the establishment of metrics with thresholds. Validate the reasonability of Laws, Rules and Regulations mapping alignment to the controls, as aligned by the GIS Policy team.

The individual will be part of Privileged Access Management Services team. The role will support the IAM/PAM team by strengthening privileged access security through vulnerability remediation, privileged access solution design, and standards enforcement aligned with least‑privilege and Zero Trust principles. Responsibilities include collaboration with cybersecurity teams, automation using PowerShell/Python, and maintaining IAM/PAM documentation and standards.

Responsibilities

• Evaluate, solution, and remediate active directory IAM vulnerabilities.
• Develop, configure, integrate and deliver solutions to improve the privileged access posture of the company.
• Design and solution IAM-PAM compliance platform to identify control defects, assign remediation, measure and report on risk posture improvement
• Define and enforce standards for multi-layered privileged access management defense plan.

Construct and publish privileged access monitoring standards which include insider threat monitoring

• Partners with Cybersecurity and IAM teams to implement least-privilege, privileged access management (PAM), and Zero Trust-aligned identity controls.
• Develop and maintain scripts and automation (primarily PowerShell or Python) to drive consistency, efficiency, and security in identity operations.
• Provide IAM/PAM support and technical skills to respond to threats and risks. Be able to compose data and relevant artifacts to construct immediate response plans and provide hands on support.
• Produce and maintain technical documentation, runbooks, standards, and process diagrams to support projects and initiatives.

Requirements

Education

BE/BTECH/MCA/MSC (IT) equivalent (Any Technical Degree)

Certifications

Linux+ / RHCA / CyberArk / CompTIA Security+

Experience Range

6 – 12 Years

Foundational skills

• Hands-on experience administering privileged access management and understanding of active directory. (CyberArk, HashiVault, PowerBroker)
• Strong understanding of authentication and access control standards and technologies. (oAuth, OIDC, SAML, MFA, certificates)
• 3 years of cloud experience and practical knowledge of Azure, AWS (IAM, PermissionSets, SWS).
• Exposure and understanding of modern IAM security principles zero trust, ephemeral access, least privileged, JIT.
• Demonstrated success using scripts (PowerShell), python, bash to process data and perform IAM-PAM analysis.
• Experience operating in regulated environments (preferably banking/financial services) with audit, risk, and compliance requirements.
• Solid understanding of networking and security fundamentals (TCP/IP, firewalls, TLS, certificates, PKI as it relates to identity).
• Must be well-versed in understanding the risks associated with privileged access fundamentals.
• Excellent communication skills and ability to translate technical identity risks and solutions for non-technical stakeholders.

Desired skills

• Hands-on expertise with Linux, CyberArk, Delinea, Entra ID, provisioning policies
• Exposure to cloud IAM/PAM concepts.
• IT compliance and security certifications

Work Timings*

12:30 to 21:30 (IST) – Rotational

14:30 to 23:30 (IST) - Rotational

Job Location*

HYD