Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Learn more at https://www.avaya.com
We are hiring a senior enterprise seller to drive growth of Avaya’s next-generation CX, AI and data orchestration platform (Infinity) within our existing customer base.
This role is focused on engaging senior decision-makers, identifying transformation opportunities, and expanding relationships through high-value, consultative sales. This is not a transactional role—it requires the ability to operate as a peer to VP and C-level leaders and translate business challenges into strategic outcomes powered by Infinity.
Own and grow a portfolio of strategic enterprise customers based in the UK but covering accounts across Europe.
Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance to co-sell through Channel partners
Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities
Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities
Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement
Position Infinity as a CX orchestration layer that enhances and extends existing environments
Create and shape opportunities where no formal project exists
Drive complex, multi-threaded sales cycles across large organizations
Expand account footprint through strategic, multi-year expansion plans
Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts
10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc.
Proven ability to expand existing accounts and close six- and seven-figure deals
Consistent track record of gaining access to VP and C-level stakeholders
Executive presence with the ability to lead peer-level conversations and challenge thinking
Strong consultative selling skills focused on business outcomes, not features
Experience navigating complex organizations and multi-stakeholder environments
Ability to create demand—not just respond to it.
You create opportunities by identifying real business risk or missed opportunity
You connect external events (regulation, fines, market shifts) to internal executive action
You get to the right executive quickly and establish credibility in the first conversation
You lead with insight and urgency, not product
You can turn a single high-impact problem into a broader platform sale
You think in terms of long-term account expansion and strategic value
Expansion revenue within existing accounts
Executive engagement (VP/C-level access and pipeline creation)
Pipeline coverage and quality
Deal size growth and multi-solution adoption
Sell a strategic platform, not a point solution
Large, untapped opportunity within the existing customer base
High visibility and direct impact on a critical growth initiative
Ability to shape how Infinity is adopted across enterprise customers
Virtual home office in the UK near a major airport
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12+ Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.
At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.
