TikTok

Industry Operations Manager - Go-To-Market, Singapore

TikTok  •  Singapore, SG (Onsite)  •  1 month ago
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Job Description

About the team

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

About Role

The Industry Operations Team at TikTok formulates industry strategy and identifies growth opportunities to deliver vertical-specific solutions and methodologies. We nurture accounts through high-touch client service and education on TikTok solutions, supporting clients in achieving their marketing and business objectives. Cross-functional collaboration is a mainstay for the team, providing holistic solutions that integrate product knowledge, vertical expertise, and market-level insights.

As a GTM Strategy & Analytics Intern, you'll work with GTM leaders and cross-functional stakeholders to analyze market trends, build strategic frameworks, and support regional programs that drive revenue growth and operational excellence.

This is an ideal opportunity for analytically-minded candidates who want to develop expertise in strategic planning, business intelligence, and data storytelling in a high-growth digital advertising environment.

Responsibilities

Strategic Analysis & Market Intelligence

- Conduct market research and competitive analysis to identify growth opportunities, emerging trends, and vertical-specific insights.

- Support the development of GTM strategies, regional playbooks, and go-to-market frameworks for priority verticals and product initiatives.

- Analyze client portfolio composition, revenue mix, and account health metrics to inform strategic prioritization and resource allocation.

- Build business cases and ROI models to evaluate new programs, product launches, or market expansion opportunities.

- Monitor competitor activity and platform developments to provide forward-looking recommendations to leadership.

Data Analytics & Business Intelligence

- Design and maintain dashboards and reporting frameworks to track regional performance, program health, and key business metrics.

- Perform deep-dive quantitative analysis on campaign performance, client behavior, and sales funnel metrics to uncover actionable insights.

- Clean, manipulate, and analyze large datasets using SQL, Python, Excel, or BI tools to answer complex business questions.

- Translate data findings into clear narratives and visualizations for leadership reviews and business planning sessions.

Program Management & Operations Support

- Support the execution of regional initiatives, vertical acceleration programs, and product adoption campaigns.

- Track program KPIs, milestone progress, and cross-functional dependencies, identifying risks and recommending course corrections.

- Build project trackers, workflow templates, and standardized reporting frameworks to improve operational efficiency.

- Conduct post-mortem analysis on completed programs to document learnings and scale best practices.

- Collaborate with Sales, Client Solutions, Product, and Marketing teams to align on regional priorities and execution plans.

Stakeholder Enablement & Communication

- Prepare strategic presentations, business reviews, and executive summaries for leadership and cross-functional audiences.

- Support the creation of enablement materials, training content, and knowledge-sharing resources for regional teams.

- Assist in synthesizing feedback from field teams into actionable insights for product, policy, or process improvements.
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
Social Media