Job Description

Purpose of the role

To develop the strategic direction for relationship teams, including the implementation of up to date methodologies and processes.

Accountabilities

• Management of relationship teams, including oversight of colleagues and their performance, implementation of goals and objectives, oversight of efficiency and effectiveness.  .
• Development and maintenance of strong relationships with the broader Barclays group to promote seamless working across all channels and segments and to support an integrated business planning process.
• Management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant to enhance great customer outcomes.
• Monitoring the financial performance of relationship teams, including revenue, profitability, and cost control.
• Conducting thorough market research to understand client needs, market trends, competitive landscape, and regulatory changes to identify growth opportunities.
• Excellent service delivery to customers, consistently meeting their ongoing needs, while operating to required levels of cost.
• Actively promote a culture of greater diversity and inclusion plus develop talent and succession within the team.
• Development of strategic direction for relationship teams, including the implementation of up to date methodologies and processes.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

• Lead and scale a high-performing UK Technology Banking team across London and key regional hubs, driving a cohesive, national growth strategy
• Define and execute a sector strategy to materially increase market share, income, and balance sheet growth (deposits and lending) within the UK Tech market

Strategic Leadership & Growth

• Design and deliver commercial growth strategies targeting high-value Tech clients and emerging opportunities
• Own end-to-end performance outcomes, including revenue generation, portfolio growth, and client acquisition
• Influence and shape target market strategy and policy, ensuring alignment with broader corporate and risk frameworks
• Monitor and actively manage financial performance, including revenue, profitability, and cost control across the TMT portfolio

Stakeholder Management & Collaboration

• Partner cross-functionally with Corporate Banking, Investment Banking, Large Corporate Lending, Credit Risk, Portfolio, Product and Marketing teams to unlock client opportunities
• Collaborate with international banking teams to drive global connectivity and deliver integrated client solutions
• Leverage business development functions to originate and convert new-to-bank opportunities

Client & Market Leadership

• Act as Barclays’ senior representative to the UK Tech ecosystem, building strong relationships with:
o Founders and CEOs
o Investors and venture capital/private equity firms
o Advisers, brokers and complementary lenders

• Drive external engagement and brand positioning, including:
o Industry events and conferences
o Thought leadership and publications
o Sector insights and market commentary

• Lead senior client relationships across the TMT sector, acting as a trusted advisor to key clients and stakeholders
• Conduct ongoing market analysis of sector trends, competitive dynamics, and regulatory developments to inform strategy and client engagement

Leadership & Capability

• Thoughtfully lead, develop and inspire a team of specialist bankers, fostering a high-performance, client-centric culture
• Embed deep sector expertise, positioning Barclays as a leading banking partner to the UK Tech market
• Demonstrate strong commercial, risk and strategic judgement in a complex and fast-evolving sector
• Maintain strong pipeline discipline aligned to sector growth objectives, ensuring consistent origination and conversion of opportunities

Risk, Governance & Controls

• Ensure robust risk management, governance, and control frameworks, maintaining compliance with regulatory and internal standards across all activities