Job Description

About the Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable future.

Due to continuous growth, we are looking for a Industry Data Process Design Lead to join us (L7 &8).

This is an exciting and influential role within the Connections Data Strategy team. The team is seeking an analytical and solution-oriented Process Design Lead to map, optimize, and reinvent our core industry data workflows. In this role, you will establish operational efficiencies, reduce cycle times, and design future-proof processes that leverage automation and modern technology for NESO and stakeholders to share data with the industry.

As a Process Design Lead, you’ll be a catalyst for progress. You’ll guide teams and external stakeholders through significant shifts, championing new ways of thinking about data sharing with the energy industry and ensuring transitions are smooth, positive, and purposeful. Your work will unlock real business value by introducing clarity in data governance frameworks and road maps.

Reporting to the Connections Data Strategy Manager, you’ll bring your expertise to ensure data exchange is well‑managed, and fully embedded. You’ll apply a structured, thoughtful approach to support coordinate a network of data stewards across the energy industry and support implementation data sharing process.

This role is based in Warwick and will require some travel to other NESO sites and customers. However, we continue to offer hybrid working from office and home, with an expectation of at least 1 day per week in Warwick. We are open to full time and part time applicants, as well as flexible working arrangements. 

Key Accountabilities

• Produce stakeholder mapping, communication and engagement plans, training approaches, and reinforcement activities to ensure effective adoption and sustainable outcomes.

• Lead the end-to-end design, mapping, and optimization of complex operational processes.

• Partner with IT (DD&T) and Automation teams to integrate tools.

• Provide senior stakeholders with confidence that data sharing are well understood, planned, and set up for successful delivery.

• Design and implement a connection-wide data sharing framework and roadmap.

• Establish data quality standards, master data management strategies, and data lineage workflows.

• Coordinate a network of Data Stewards across business units to enforce policy compliance.

• Gather requirements across business units to translate operational needs into technical blueprints.

• Define and track Key Performance Indicators (KPIs) to measure process efficiency.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

We’re looking for a proactive, and people‑focused Change & Delivery Specialist who thrives in a fast-paced environment. You will bring energy, clarity and a collaborative style and someone who enjoys connecting with others and making change feel exciting and achievable.

You will fit this role if you:

• Proven ability to build consensus and drive data culture shifts across technical and non-technical teams.

• Strong understanding of global data privacy regulations and compliance risk management.

• Can design structured, practical approaches process through to stakeholder engagement and delivery frameworks.

• Build trust quickly and influence confidently at all levels.

• Communicate with impact, creating clear and engaging messages and training that bring people with you.

• Naturally motivate and support individuals and teams through periods of transition.

• Bring strong analytical skills, including impact assessments, readiness checks and benefit evaluations.

• Proficiency with process mapping

What You'll Get

A competitive salary between £48,374.00-£65,651.00 dependent on experience and capabilityAs well as your base salary, NESO's core benefits are the essential perks and advantages that form part of your employee package. - You will receive a bonus based on company performance- 26 days annual leave as standard - A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. - Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution.

NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available:
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.

In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.

Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value.

The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

More Information

This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.