TikTok

Industry Client Solutions Manager, Performance (Apps/Leads) - LATAM

TikTok  •  Mexico City, MX (Onsite)  •  5 months ago
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Job Description

Being a Consultant to clients and internal stakeholders

- We are in the business of solutions - these cover everything from product adoption, strategy and/or optimizations to help top clients link their marketing objectives to their business goals

- Able to combine product developments, market landscape and competitor activities to give clients, agencies, and internal teams a holistic view of strategic next steps

- Driving and facilitating the adoption of Pixels, MMPs and APIs where applicable

- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions

- Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward

Account Management, Campaign Management & Reporting

- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business

- Sense check/challenge media plans and provide suggestions to set clients up for success

- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success

- Own conversations around Always On and Performance objectives to support the Brand Partnerships team in revenue attainment

- Gather, analye and present data alongside insights and actionable next steps as part of post campaign reporting or account audits

- Proritizing tasks by urgency level and impact in alignment with Brand Partnerships Managers

Stakeholder Management & Revenue Impact

- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts

- Understanding the scope of various cross functional teams and whom to approach for what purpose

- Pushing through product adoption, programs and packages built around specific company or market level priorities

- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies

- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team

- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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