SGS

Industrial Service - Business Director

SGS  •  Shah Alam, MY (Onsite)  •  3 months ago
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Job Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.

SPECIFIC RESPONSIBILITES

  • Analyze market potential and develop competitive positioning and pricing strategies
  • Develop new services/products and concepts for the assigned market segment.
  • Monitor market for the development of new technologies and trends.
  • Monitor and analyze market forecasts and business trends to understand clients’ activity trends for business opportunities.
  • Develop and implement strategic business plans to grow the business inline with the market and company goals.
  • Deliver agreed country goals including Revenues and Profit / LC targets (budgeted Local Contributions).
  • Direct and achieve the business’ strategic objectives by identifying and securing business opportunities through offering of existing and new products and services
  • Initiate, where applicable the development of new services and products to meet emerging client needs
  • Translate business strategy into pragmatic action plans and execute
  • Draft, negotiate and secure contracts for local and international clients
  • Promote the image, capability and integrity of the company to the clients
  • Manage pre and post contract commercial issues
  • Ensure integration, communication and implementation of standardized working practices between all Laboratory sections and other Line of Business.
  • Comply with customer policies & requirements and regulatory requirements.
  • Promote and communicate the company image, capability and integrity to clients.
  • Plan, promote, implement and monitor cross-domain / cross-business projects and opportunities in and outside Malaysia.
  • Ensure the best quality of executions by building the best team to eliminate / minimize claim occurrence; and if claim situation arises, take lead on its efficient resolution by closely liaising with all relevant parties.
  • Identify, coach and develop / promote team members as future business leaders (for succession planning).
  • Manage, communicate and motivate the team on a regular basis.
  • Adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and Professional Conduct policies.
  • Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
  • Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
  • Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

  • College degree in business management or engineering or related field.
  • 5-10 years operational/business/management experience in business activities.
  • Proven leadership ability to lead and motivate a successful team of people.
  • Able to coordinate and motivate a team towards a common goal
  • Able to realize business opportunities in conformity to the business strategy
  • Technical knowledge and experience in related field and in using management methods and tools – MS Office, Powerpoint presentations, graphs/charts, financial trends, etc.
  • Able to work independently and to coordinate several activities simultaneously
  • Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage.
  • Able to interact with all levels of management, suppliers and clients
  • Good communication, negotiation, report-writing and interpersonal skills
  • Acts quickly and decisively; able to make tough calls
  • Self-motivated and driven; works well under pressure; challenges status quo.
  • Fluent in English and local language
  • Applies judgment and acts according to the SGS standards of ethics and integrity.
  • Possess inspirational leadership.
  • Experience in strategic planning and execution.
  • Ability in troubleshooting and problem solving.
  • Knowledge and understanding of financial, commercial and contracting practices.
  • Develop staff teamwork and set out team initiatives.

Additional Information

We would like to hear from candidates based in western Europe or the USA.

SGS

About SGS

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

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Intellectual Property Statement

Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Baar, CH
Year Founded
Unknown
Website
sgs.com
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