Hesai Technology

Industrial Field Application Engineer

Hesai Technology  •  Palo Alto, CA (Onsite)  •  5 months ago
Expired
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Job Description

Industrial Field Application Engineer帕洛阿尔托全职智能制造 / 工业互联网 / 工业自动化职位描述· Assist sales & marketing teams with technical issues on an as-needed basis
· Help new customers familiarize with Hesai software, SDK and ROS and assist them with quick solution implementation
· Help customers with technical questions when using Hesai LiDARs
· Reproduce customer’s problems in house. Troubleshoot and perform root cause analysis. Provide suggestions and solutions to customers. If engineering team needs to be involved, clearly summarize the issue and file tickets
· Proactively communicate with customers to understand their special request. Clearly communicate customer’s request to the engineering team and ensure the implementation on schedule
· Manage the RMA process and perform initial inspection on Hesai LiDAR
· Prepare engineering documents per customer’s request职位要求· BS/MS in science, engineering, or a related field
· Experience with sensor integrations into AV, Remote sensing, mapping systems.
· Experience with optical devices or LiDAR is preferred
· Strong verbal and communication skills
· Self-motivated, reliable and responsible
· Need to travel on an as-needed basis 投递
Hesai Technology

About Hesai Technology

Hesai Technology (NASDAQ: HSAI; HKEX: 2525) is a global leader in lidar solutions. The company’s lidar products enable a broad spectrum of applications including passenger and commercial vehicles ("ADAS"), as well as autonomous driving vehicles and robotics and other non-automotive applications such as last-mile delivery robots and AGVs ("Robotics"). Hesai seamlessly integrates its in-house manufacturing process with lidar R&D and design, enabling rapid product iteration while ensuring high performance, high quality and affordability. The company’s commercially validated solutions are backed by superior R&D capabilities across optics, mechanics, and electronics. Hesai has established offices in Shanghai, Palo Alto and Stuttgart, with customers spanning more than 40 countries.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Palo Alto, California
Year Founded
2014
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