Job Description

Overall governance
• Ensure understanding of external affairs and corporate community responsibility activities, in order to understand tasks needed to be carried out according to function’s policies and frameworks, as well as to ensure alignment and compliance with legal regulations and with the company’s overall direction, standards, and governance.
• Support periodic revision of policies, standards, guidelines, work processes and procedures that are relevant to external affairs work, to ensure efficient operation and alignment with company’s policies & compliance with relevant governance.

Function-related accountabilities
• Conduct research and analysis on issues regarding business operation's impact on communities, especially for communities around the industrial estate/factories, in the dimensions of economy, education, environment, health, infrastructure, and culture in order to support the development of external affairs strategy and implementation/action plan.
• Gather project performance and activity results, collect feedback from relevant parties and perform analysis, to ensure business and other requirements are met and to identify any improvement opportunities.
• Assist senior members in developing external affairs related strategy and implementation/action plan, including programs and activities that will create a positive impact on the community and a positive perspective on WHA Group.
• Assist senior members in creating plans and providing input for budget and resource allocation to ensure that external affairs related projects can be efficiently implemented.
• Carry out basic activities regarding corporate community responsibility events/projects/programs such as preparing project documentation, contacting project stakeholders, preparing community satisfaction assessments, etc. accurately and in a timely manner, in order to ensure efficient implementation of corporate community responsibility events/projects/programs.
• Carry out basic activities regarding community relationship management such as responding to inquiries from community members and other relevant parties and providing solutions to general issues, in order to maintain good relationships with relevant communities and stakeholders and, consequently, minimize negative perception/impact toward the company.
• Assist senior members in coordinating with internal and external media/public relations departments to provide information relevant to community responsibility projects and operations to ensure accurate publicity of information that promotes a positive image of the company.
• Prepare documents regarding community responsibility matters (e.g., corporate initiatives and key information obtained from community activities, etc.) that are required for the meeting of the Tri-Party Committee of Industrial Estate/Land accurately and in a timely manner, to efficiently support the achievement of the meeting agenda.