Job Description

Location: Nestlé Karawang Factory

Position Summary

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment, passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

As an Employee Relations & General Services Manager, you will be responsible for ensuring HR compliance and maintaining harmonious industrial relations across Nestlé Karawang Factory. You will develop and execute employee relations programs, strengthen engagement with employees and labor unions, and ensure compliance with applicable manpower regulations and the Collective Labor Agreement.

In addition, you will support factory operations through effective management of general services, including transportation, cleaning and gardening services, employee facilities, third-party service providers, and factory security.

A Day in the Life of an Employee Relations & General Services Manager

• Ensure HR compliance through regular compliance assessments and audits.
• Develop and execute comprehensive employee and industrial relations programs to maintain harmonious relations between the company, employees, and labor unions.
• Manage regular bipartite meetings with labor unions and support effective management of industrial relations matters.
• Ensure the Collective Labor Agreement (CLA) remains valid and updated.
• Build effective relationships with key internal and external stakeholders, including factory leadership, HR, government stakeholders, and labor unions.
• Manage third-party providers covering transportation, cleaning, gardening, sanitation, and security while ensuring service quality, compliance, and cost effectiveness.
• Ensure employee facilities such as lockers, laundry areas, and restrooms are properly maintained through the Master Sanitation Program.
• Conduct compliance audits of third-party service providers.
• Monitor security performance through regular performance meetings and ensure security procedures remain updated.
• Spend quality time on the shop floor, connecting and engaging with teams through coaching as part of Leadership at Shopfloor implementation.

What Will Make You Successful

• Bachelor’s degree in any discipline, preferably Law or Management.
• Minimum 5 years of experience in a similar position.
• Strong knowledge of Indonesian manpower regulations and industrial relations.
• Employee Relations certification.
• Strong understanding of Collective Labor Agreements, company regulations, HR compliance, and third-party management.
• Good stakeholder networking and communication capabilities, with strong negotiation skills.
• Strong analytical capability, integrity, and service-excellence orientation.
• Knowledge of ISO 45001 / Occupational Health & Safety Management Systems.

We are Nestlé

Nestlé is the largest food and beverage company. We are 308,000 employees strong, driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future.