Entergy

Industrial Account Executive (Entergy Texas)

Entergy  •  Beaumont, TX (Hybrid)  •  4 months ago
Expired
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Job Description

Job Title: Industrial Account Executive (Entergy Texas)

Work Place Flexibility: Hybrid

Legal Entity: Entergy Texas, Inc.-GTX

Do you have a deep passion for building meaningful, long-term partnerships? Are you driven to create value for both customers and the organization? If so, this could be the opportunity you've been searching for. As the Industrial Accounts Executive, you'll be the trusted advisor and champion for some of our most strategic industrial customers. This is not just a sales role - it's a chance to truly understand the unique challenges and aspirations of your clients, and to collaborate with them in a way that fosters mutual growth and success.

You see, we're not just a regulated utility - we're a purpose-driven organization committed to powering the communities we serve. And you, as the Industrial Accounts Executive, will be the vital link between our company and our industrial customers, ensuring that we deliver on our promise to serve in a way that's tailored to their specific needs.

This role requires a special kind of professional. Someone who can navigate the complexities of our regulatory environment, while also bringing a consultative, strategic mindset to the table. If you have the right technical expertise and a genuine desire to make a difference, then we want to hear from you. So, are you ready to embark on a journey of purpose-driven partnership? If so, let's connect and explore how you can become a vital member of our team.

KEY RESPONSIBILITIES

  • Customer Relationship Management
    • Serve as the main point of contact for assigned large industrial accounts, ensuring timely communication, resolution of issues and proactive outreach.
    • Build long-term partnerships to improve customer satisfaction, loyalty and retention.
  • Strategic Account Planning
    • Develop and maintain account plans for each assigned customer, including operational needs, load growth opportunities, and capital project forecasts.
    • Monitor customer industry trends and advise on implications for energy use, rates, and programs.
  • Business Development & Revenue Growth
    • Identify and pursue opportunities for increased electric load, new facility connections, and expansion projects.
    • Promote utility programs, products, and services including electrification, demand response, distributed generation, and renewable energy offerings.
  • Operational Coordination
    • Partner with internal teams (engineering, operations, metering, billing) to ensure service reliability and timely response to outages or quality issues.
    • Support rate analysis, billing adjustments, and contract negotiations for industrial accounts.
  • Energy Efficiency & Sustainability
    • Collaborate with customers to identify efficiency upgrades, process improvements and sustainability initiatives.
    • Facilitate access to rebates, grants and incentives for qualifying projects.
  • Regulatory & Policy Guidance
    • Interpret and explain electric rates, tariffs, and regulatory changes impacting customers.
    • Represent the utility in customer and community forums, industry events and conferences.
  • Safety
    • Work safely, observing all safety procedures and policies.
    • Use proper protective equipment (eye and ear protection, steel toe shoes/boots, gloves, etc.)

Skills & Competencies

  • Strong relationship management and negotiation skills
  • Proficiency in Salesforce/CRM systems, MS Office Suite, and data analysis tools.
  • Excellent communication and presentation skills

Performance Metrics

  • Customer satisfaction scores (NPS) for assigned accounts
  • Load growth, revenue retention and program participation rates
  • Timely resolution of service issue and billing disputes
  • Strategic account plan implementation and results

Work Environment & Travel (25%)

  • Primarily office-based with regular field visits to customer facilities
  • Occasional travel to conferences, trade shows and industry events
  • Must be available for after-hours customer support during storms and other emergencies

Minimum Education Requirement:

  • Bachelor's degree in related field or equivalent work experience.

Minimum experience required of the position:

  • 7+ years
  • Relevant Experience in Industrial Account (Electrical Utility, Industrials/Oil & Gas/Petrochemicals, service sales, and/or in mining, pulp and paper, manufacturing, and food processing industries) is highly preferred.


Working Conditions/Essential Functions/Physical Requirements

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties

Primary Location: Texas- Beaumont Texas : Beaumont || Texas : Conroe || Texas : Woodlands
Job Function Professional
FLSA Status Professional
Relocation Option: Level II
Union description/code NON BARGAINING UNIT
Number of Openings 1
Req ID: 122408
Travel Percentage25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy

About Entergy

At Entergy (NYSE: ETR), we power life. More than 100 years ago, our founder Harvey Couch started this company with a handshake, some sawdust and a vision. Couch wanted to bring safe, affordable, reliable energy to the Middle South – energy that would power the lives of people and communities.

Today, we own and operate one of the cleanest large-scale U.S. power generating fleets including more than five gigawatts of carbon-free nuclear capacity, a fleet of highly efficient gas resources, and a fast-growing portfolio of renewable resources.

The nearly 12,000 men and women of Entergy deliver electricity and gas services to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas, generating annual GAAP revenues of $13.8 billion. Headquartered in New Orleans, we continue to play a driving role in the economic growth of the Gulf South.

Our work matters. That’s been true for more than 100 years. And as we look to the next century, we remember the constant that bridges our past and future: We Power Life.

Fast Facts:

Entergy currently has a 90% rating on the 2022 Corporate Equality Index released by the Human Rights Campaign Foundation. This score places Entergy among the top energy and utility companies in the survey.

With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship, delivering more than $100 million in economic benefits to local communities through philanthropy and advocacy efforts annually over the last several years.

With a total of 44 awards from EEI for its restoration and mutual-assistance work, Entergy remains the only utility company to have won either EEI's Recovery or Assistance Award, or both, every year since the awards began in 1998.

Industry
Energy & Utilities
Company Size
10,000+ employees
Headquarters
New Orleans, LA
Year Founded
1913
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