Job Description

Calling all plant lovers and green thumbs!

As an Indoor Plant Technician, you will be responsible for the essential maintenance and replacement of interior plants at our customer locations in Auckland CBD. This role is ideal for those who thrive in a dynamic working environment, have a genuine commitment to providing outstanding service and take great care of the plants.

If you’re hardworking, energetic, and enthusiastic, we would love to have you join our team, where you can make a meaningful impact while nurturing your own career within a welcoming and supportive environment.

Benefits:

• Company service vehicle, fuel card, and mobile phone for work use
• All PPE gear is provided to industry standards
• A supportive team that plans your service days and backs you in the field
• Comprehensive training in our products, health and safety, and procedures
• Career pathway with opportunities to earn industry experience

Key Responsibilities:

• Load and unload the service vehicle while ensuring the safe delivery of plants
• Install, maintain, and care for indoor plants according to customer specifications
• Perform routine plant maintenance, including watering, pruning, cleaning, pest management, rotation, and fertilising
• Assess plant health and recommend care or replacement of plants as necessary
• Provide exceptional customer service by addressing client inquiries and concerns regarding plant care
• Educate clients on care and maintenance of indoor plants to ensure longevity and health
• Regularly monitor and report on the condition of plants to ensure optimal growth and appearance
• Complete service reports to document tasks performed
• Ensure all safety and health regulations are followed during the maintenance and installation of plants
• Stay aware of client needs and identify opportunities to improve service standards

Required Skills & Experience:

• Proven experience in horticulture, botany, or a related field
• Strong knowledge of indoor plant care and environmental requirements for various species
• Detail-oriented with the ability to assess and diagnose plant health issues
• Excellent customer service skills with a focus on communication and relationship building
• Physical capability to perform labor-intensive tasks such as lifting and moving plants
• A safety-first mindset and the ability to follow strict and evolving health & safety procedures
• Eligible to work full-time in New Zealand
• Class 1 Full NZ driver's licence with a clean driving record
• A clean criminal record
• Comfortable working independently in the field, while also having a “one team” mindset
• Willingness to travel long distances, navigate through traffic, parking, and challenging locations
• High attention to detail to maintain high standards and achieve set targets
• Confident using a mobile phone service app and devices
• Willingness to learn and grow within the company while embracing our core values

Applicants currently must have the right to live and work permanently in New Zealand. Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 68,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.