Company: JN
Life Insurance Company Limited

Location:
Kingston,
Jamaica

Job Type:
Full-Time,
On-Site, Clerical, Permanent

About Us:

We are The
Jamaica National Group Limited, representing a globally respected brand, boldly
finding ways to enrich lives and build better communities. Our core values make
us who we are and are demonstrated in everything we do; rooted in RESPECT we
believe our everyday jobs contribute to something bigger than ourselves. We are
dependable and pride ourselves in our authenticity and in the transparent
solutions we create that bring value to our customers.

What You'll
Do

Provide
comprehensive administrative, reporting, and client service support to JN
Life's Sales Department. In this role, you will produce and analyze sales
reports, maintain accurate records, support brokers and agents, manage
regulatory documentation, respond to stakeholder inquiries, and assist orphan
clients through policy reviews and product recommendations that contribute to
business growth and customer retention.

Key
Responsibilities

• 
  Prepare, analyze, and distribute sales-related
  reports, including commission, production, lapse, MDRT.
• 
  Maintain accurate physical and electronic records,
  files, and documentation, ensuring data integrity and compliance standards
  are met.
• 
  Liaise with brokers and agents to ensure sales
  materials, documentation, and related information remain current and
  readily available.
• 
  Respond to agent and client queries within
  established service standards.
• 
  Support sales incentive programmes and manage FSC
  registration documentation.
• 
  Conduct policy reviews with orphan clients to
  identify opportunities for product enhancements and cross-selling.
• 
  Deliver accurate, timely service and connect clients
  with the appropriate resources, products, or support channels.

Core
Competencies for Success

• 
  Advanced proficiency in Excel, Power BI, Power Pivot,
  and other reporting and data analytics tools.
• 
  Strong analytical skills with the ability to
  interpret, validate, and report on business data.
• 
  Exceptional attention to detail and accuracy when
  managing reports, documentation, and client records.
• 
  Strong written and verbal communication skills.
• 
  Active listening skills and a customer-focused
  approach to service delivery.
• 
  Strong organizational and administrative capabilities
  with the ability to manage multiple priorities.

Success
Looks Like

• 
  Accurate sales and business reports are delivered on
  schedule and provide meaningful insights for decision making.
• 
  Physical and electronic records are maintained with a
  high degree of accuracy and adherence to company standards.
• 
  Agents, brokers, and clients receive timely,
  professional, and effective support.
• 
  FSC registration and incentive programme
  documentation are managed efficiently and accurately.
• 
  Orphan clients receive proactive policy reviews and
  appropriate product recommendations that support retention and growth.

Why Join Us

• 
  Play a critical role in supporting sales performance
  through data-driven reporting, operational excellence, and exceptional
  client service.
• 
  Develop valuable expertise in insurance operations,
  business analytics, and relationship management within a respected
  financial services organization.
• 
  Work alongside experienced professionals in a
  collaborative, performance-focused environment that values accuracy,
  accountability, and continuous improvement.
• 
  Build your career through ongoing learning
  opportunities, professional development, and exposure to key areas of the
  life insurance business.