We are looking for a Service Support Assistant Specialist to join our team and provide frontline assistance to customers and internal teams. In this role, you will handle inquiries, troubleshoot service issues, and ensure smooth operations by delivering timely and accurate support.
You will be responsible for responding to customer requests via phone, email, or chat, maintaining service records, and coordinating with other departments to resolve escalated issues. The ideal candidate has strong communication skills, problem-solving ability, and a customer-first mindset.
If you enjoy helping people, are detail-oriented, and thrive in a fast-paced environment, this role offers excellent opportunities for growth and career advancement.
Let’s create a cleaner future together
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
Are you ready to make a change for a cleaner future?
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
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Nilfisk was founded in 1906 by the Danish engineer P.A. Fisker. Today the company is a world-leading global provider of professional cleaning equipment and services. More than 90% of sales are to professionals while the remaining part of the business aimed at consumers covers floorcare equipment, vacuum cleaners, and high-pressure washers.
Nilfisk’s products and services are sold in more than 100 countries and produced at 8 manufacturing sites across the globe. The main production facilities are in the US, Mexico, Hungary, Italy, and China. A total of approximately 4,800 employees secured revenue of 1,027.9 mEUR in 2024. The largest single market is the USA covering 28% of revenue in 2024, followed by Germany (14%), France (10%), Denmark (7%), and the UK (4%).