Job Description

Take on a senior leadership role at the center of regulatory reporting and governance for JPMorganChase's India Payments Operations. This role offers significant visibility with regulators, senior management, and cross-functional partners — and is well-suited for a leader who combines deep regulatory knowledge with the ability to drive transformation and develop talent.

As the India Regulatory Reporting Lead in Payments Operations, you will manage the full regulatory reporting and governance agenda, spanning both day-to-day delivery and strategic transformation. You will lead a regional team, own regulatory submissions, and partner closely with operations, compliance, technology, and senior stakeholders to strengthen controls and modernize reporting processes. You will serve as the primary point of contact for regulatory visits, inspections, and information requests, ensuring clear communication and timely resolution of findings. This role requires deep regulatory expertise, strong people leadership, and the ability to operate effectively across a complex, multi-stakeholder environment.

Job responsibilities

• Lead the preparation, review, and submission of payments regulatory returns, ensuring completeness, accuracy, and on-time delivery.
• Front India regulatory visits, inspections, and information requests, managing preparation, response, and timely closure of findings.
• Design and maintain a robust governance framework aligned to India regulatory standards and internal policies.
• Conduct periodic control assessments and thematic reviews to identify gaps and implement sustainable remediation.
• Lead strategic initiatives to enhance reporting operating models, data quality, tooling, and methodologies.
• Monitor regulatory developments across India and coordinate timely implementation of changes across relevant teams.
• Partner with operations, compliance, technology, and other stakeholders to deliver change aligned to business priorities and regulatory expectations.
• Identify and drive automation of manual reporting steps to improve efficiency, accuracy, and resiliency.
• Establish a structured governance model to ensure consistent adoption of regulatory processes and practices.
• Provide clear, timely updates to senior management on reporting status, risks, remediation plans, and transformation progress.
• Lead, coach, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.

Required qualifications, capabilities, and skills

• Bachelor's or Master's degree in Finance, Business, or a related discipline.
• Minimum 15 years of experience in payment regulatory reporting, payment operations, or related roles within financial services.
• Strong understanding of payments regulatory reporting requirements and standards in India
• Demonstrated experience fronting India regulatory engagements, including inspections, audits, and information requests.
• Proven track record of leading large-scale change programs and driving measurable process improvements.
• Strong people leadership capability, with experience building, coaching, and developing high-performing teams.
• Excellent communication and stakeholder management skills, with the ability to engage confidently across seniority levels including regulators and senior management.
• Solid risk and controls mindset with experience managing audits and regulatory reviews end-to-end.

Preferred qualifications, capabilities, and skills

• Strong technology orientation, including data analytics, automation, and digital transformation.
• Track record of implementing regulatory change across complex, multi-stakeholder operating models.