Sunday through Thursday
The Index Support Technician is responsible for the creation of death certificates and the coordination of physician completion for the network in a timely manner. Responsible for patient information being scanned/indexed timely in the hospital EMR system according to department policies and procedures.
JOB DUTIES AND RESPONSIBILITIES:
Accurately completes death certificates and coordinates the completion of the certificate, i.e. physician signature. Communicates with Hospital Supervisor regarding the release of expired bodies
Responds to telephone requests from the patient care units, emergency department and other department and outside customers. Refers release of information calls to the Correspondence staff
Reviews and confirms the authorization of all patient’s information being released through Care Everywhere
Responsible for reporting the Induced Termination of Pregnancy cases monthly to the Commonwealth of Pennsylvania
Retrieves ambulance records for companies that participate in the electronic EMS system. Is responsible for identifying the correct patient and scanning/indexing into the hospital EMR daily
Prepares fetal strips for storage from the Birthing units. Scans and indexes fetal monitor strip identification sheet to the patient record in the hospital EMR
Prepares records for online reviews as requested from outside network vendors. Assists reviewer with process during visit
Indexes patient care documentation received in department and scanned by network patient care units
Responsible for meeting department standards of 24 our TAT and 500 documents per hour
Responsible for meeting department standard of 95% accuracy rate
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 7 hours per day, 3 hours at a time. May require occasional
standing/walking for up to 1 hour per day, 30 minutes at a time. Frequently uses fingers for data entry. Frequent use of hands and fingers as it relates to holding patient records. Uses upper extremities to lift and/or carry up to 10 pounds. Hearing as it relates to normal hearing. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. May require stooping, bending and/or reaching above shoulder level.
EDUCATION
High school graduate or equivalent preferred. Medical terminology and word processing course preferred. Registered Health Information Technician (RHIT) preferred.
TRAINING AND EXPERIENCE
Minimum of 1 year in the medical field or office environment preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
