Job Description

*Please be aware although we are a remote organisation we do require candidates to reside in the UK.*

Salary: £35 per session (£40 per session if able to offer availability of 6+ sessions per week)

Work pattern: Independent/Associate University Counsellor - Sessions are typically 50 minutes in length. We welcome applications from Counsellors who are able to offer regular weekly availability, including peak student demand periods.

Role type: Contractor

#LI-Remote

About us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.

The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.

ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.  

About the role

As a University Wellbeing Counsellor, you will provide brief wellbeing support (up to 6 sessions) to university students requiring support with mental health and wellbeing.

You will work independently as part of a skilled multidisciplinary network, delivering remote counselling via secure video platforms. The role focuses on early intervention, wellbeing support, risk assessment and brief, short‑term therapeutic work.

Practitioners are required to:

• Use ProblemShared’s designated clinical systems
• Complete session notes and outcome measures in a timely and accurate manner
• Always adhere to information governance and data protection requirements
• Recognise the limits of brief intervention work and to escalate concerns appropriately in line with ProblemShared protocols.
• Maintain appropriate external clinical supervision in line with their professional body requirements. Access to free reflective group practice is provided in addition to this.

What we are looking for

Must haves

• Full accreditation with a recognised professional body (e.g. BACP accredited, UKCP registered, BABCP or HCPC Clinical or Counselling Psychologist)
• Minimum of 2 years post qualification supervised practice
• Demonstrated experience delivering brief, time‑limited wellbeing interventions to student populations
• Ability to deliver therapy in Farsi
• Experience working with clients presenting with risk to self or others
• Ability to assess risk and develop effective risk management plans 
• Awareness of how trauma and adverse childhood experiences can impact individuals
• Sound knowledge of safeguarding requirements and confidentiality in practice
• Have excellent clinical record-keeping skills and adherence to governance and organisational policies
• Ability to work independently and recognise limits of competence
• Confidence using digital platforms and delivering therapy remotely
• High-quality written communication skills, including timely and accurate clinical reports

Nice to haves

• Experience supporting clients from diverse cultural, ethnic and linguistic backgrounds
• Knowledge of the factors that can influence mental health, help-seeking and access to care across different communities
• Ability to deliver culturally responsive and inclusive therapeutic practice
• Post-graduate training (Diploma or higher) in a recognised talking therapy modality
• Additional training in modalities such as CBT, CFT, IPT, DIT or CAT
• Understanding of research and evidence-based practice

We are committed to building a workforce that reflects the diversity of the communities we serve. We particularly welcome applications from people from ethnic minority backgrounds and from candidates who speak languages other than English, as these experiences and skills can help us meet the needs of our diverse student population.

What we offer you

• Excellent salary
• A reward package that recognises contribution, performance and impact
• Company Pension Scheme
• 30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave
• Private health insurance
• Health Cash Plan (via SimplyHealth), effective from 1st November 2026
• Blue Light card / discounts
• Enhanced family friendly policies
• Flexible working
• All company events and in-person team meet ups
• Access to a range of wellbeing activities
• Access to development / training opportunities to support your career ambition
• One volunteering day per year

Our Recruitment Process and Next Steps

At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.

We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.

It's as easy as 1-2-3!

• Step 1 - Review CV/application
• Step 2 - Interview
• Step 3 - Offer