Job Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

🔄Self-Employed | ⏰ Flexibility to manage your own calendar |
🤝In-Person Counselling services | 💼Own professional consulting premises

Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements?

🚀 Why Choose TELUS Health?

• Comprehensive Support - Thorough induction training with dedicated Team Managers

• Professional Growth - Diverse case exposure and enhanced short-term counselling expertise

• Flexibility - Full control over referral acceptance and scheduling

• Technology - Access to our intuitive Provider Hub platform

• Community - Strong peer relationships and ongoing management support

• Development - Regular audit feedback and free CPD Learning Line events

• Insights - Customer satisfaction data to inform your practice

🎯 What You'll Do:

• Manage online referrals with prompt response times

• Provide short-term, solution-focused counselling (3-12 sessions)

• Connect with diverse clients facing varied workplace and personal challenges

• Maintain comprehensive case documentation and feedback

• Collaborate with our Provider Services team on risk management

📋Essential Requirements

• Accreditation: IACP, PSI, ICP, APCP, IAHIP or equivalent

• Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours

• Approach: Experience in short-term, solution-focused therapeutic models

• Supervision: Regular professional clinical supervision arrangements should be in place

• Insurance: Professional indemnity (minimum €1,000,000)

🎓 Ideal Experience:

• Previous EAP experience highly desirable but not essential

• Assessment and support planning expertise

• Short-term counselling interventions with workplace focus

• Understanding of organizational dynamics and work-life challenges

• Knowledge of local therapeutic resources and referral pathways

• IT proficiency (Microsoft Office, email, online systems)

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.