Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Independent Consultant, Partner Manager

At Fiserv, the Independent Consultant Partner Manager is responsible for recruiting, onboarding, developing, and supporting Independent Consultants within the partner ecosystem.

This role is focused on growing a high-quality network of independent consultants who introduce new merchant opportunities to Fiserv, while ensuring an excellent partner experience through strong onboarding, relationship management, and ongoing support.

The successful candidate will act as the main point of contact for Independent Consultants, helping them identify opportunities, navigate internal processes, and maximise sales performance.

Location: Dublin, Ireland

Reporting to: Head of Indirect Sales

Department: Sales & Partnerships

What you will do

Partner recruitment and development

• Recruit, qualify, and onboard new Independent Consultants across target markets and verticals
• Build a strong pipeline of prospective consultants and referral partners
• Conduct due diligence and commercial assessments on prospective partners
• Develop and deliver growth plans to increase consultant-generated sales
• Promote Fiserv products, solutions, and value propositions to the consultant community

Partner onboarding

• Manage the end-to-end onboarding process for new Independent Consultants
• Ensure partners complete all compliance, contractual, and training requirements
• Deliver onboarding sessions covering products, pricing, processes, and sales tools
• Equip partners with the tools and resources needed to generate opportunities successfully

Relationship management

• Act as the primary relationship owner for Independent Consultants
• Maintain regular engagement through calls, reviews, and performance meetings
• Provide guidance on sales opportunities, pricing, and solution positioning
• Identify ways to improve partner productivity and growth

Partner support

• Manage day-to-day partner queries and issue resolution
• Coordinate with internal teams across Sales, Operations, Underwriting, Pricing, Customer Service, and Product
• Ensure partner issues are resolved within agreed service levels
• Represent partner needs and help improve the overall partner experience

Performance management

• Track partner sales activity, pipeline, and conversion metrics
• Monitor performance against agreed growth targets
• Produce regular performance reports and business reviews
• Identify underperformance and implement corrective action plans where needed

What you will need to have

• Experience in channel sales, partner management, or business development
• Proven ability to recruit and grow partner relationships
• Strong stakeholder management and communication skills
• Experience managing multiple priorities and delivering against targets
• Strong commercial focus with negotiation and influencing skills
• Excellent organisation and problem-solving skills

What would be great to have

• Payments industry experience
• Experience working with referral partners, consultants, ISOs, or indirect sales channels
• Knowledge of acquiring, POS solutions, eCommerce, and payment technologies
• Experience using CRM tools, ideally Salesforce

Key strengths for success

The successful candidate will be relationship-driven, partner-focused, and commercially minded. They will be a self-starter with strong organisation skills, a passion for growth, and the ability to work effectively in a fast-paced environment.

What success looks like

In the first 12 months, success in this role will mean building a scalable Independent Consultant programme, recruiting and onboarding a strong network of active consultants, creating a clear engagement and support model, delivering sustainable pipeline growth and new merchant acquisition, and becoming a trusted partner to the Independent Consultant community.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.