Job Description

• Suffolk County Council
• Address: West Suffolk House, Bury St Edmunds, Suffolk, IP33 3YU - Community based
• Salary: £28,598 - £33,699 per annum (pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent

At Suffolk County Council, every role is a chance to create positive change. As an Independence and Wellbeing Practitioner in the Bury Town Team, you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine the possibilities.

Your role and responsibilities

As an Independence and Wellbeing Practitioner, you will play a key role in supporting adults to achieve and maintain their independence and wellbeing.

You will:

• work directly with individuals to carry out asset-based assessments and reviews, identifying personalised solutions that promote independence and quality of life

• act as a Trusted Assessor, providing expert advice on daily living equipment, adaptations, assistive technology, and digital care solutions, with a strong focus on reablement

• develop, implement, and review enablement and support plans, ensuring each customer receives tailored support that meets their unique needs and circumstances

• offer clear financial and benefit advice, working within budgetary guidelines to ensure value for money for both customers and the service

• empower customers and carers by advising them on their rights, available options, and support networks, enabling informed decision-making about their future

• collaborate closely with social work teams, health professionals, and voluntary sector partners to deliver integrated, joined-up care

• maintain accurate and timely records, contributing to departmental and government performance requirements

• share knowledge and best practice with colleagues, supporting team development and participating in team duties such as rotas, meetings, and training.

You will need

• strong communication skills to build positive relationships with customers, families, advocates, and professionals

• the energy and flexibility to respond to urgent situations and contribute to team priorities as they arise

• resilience and a positive, solution-focused attitude when working under pressure.

You can view a full list of requirements in the Job and Person Profile (Word) If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We’d appreciate the opportunity to consider your application.

The team

Bury Town provides a short-term reablement care and support service to people living in their own homes, helping them regain independence and improve their quality of life.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact Pauline Omoregie (she/her) for a casual conversation. You can reach her by calling 07860 827143 or emailing Pauline.Omoregie2@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the  Supporting Statement template (Word)

1. Describe a situation where you had to assess someone’s needs and identify appropriate support or resources. How did you ensure your decision was person-centred
2. Tell us about a time you worked collaboratively with other professionals or agencies. What was your role and how did you ensure effective communication?
3. Give an example of when you had to follow policy or legislation to make a decision. How did you ensure your actions were compliant?
4. Tell us about a time when you showed resilience under pressure. What challenges did you face and how did you manage them?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AIto understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at  recruitment@suffolk.gov.uk or  03456 014412 You can find examples of possible adjustments on our Reasonable Adjustment pages

Closing date: 11.30pm, 24 May 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.  #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)