Job Description

IND - Staff Engineer, Data - GCC064

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Key Responsibilities

Development:

• Ability to design and implement advanced AI/ML workflowsleveraginga combination ofOut ofthe box Salesforce (Agentforce) capabilities andindustryofferings fromAWS/GCP, Vertex AI, and RAG architectures, including integration with vector and graph databases.

• Ability to developend-to-end generative AI workflowsusing custom solutions using Apex, Visualforce, Lightning Components, and Flowswith attention todataintegrationensuring dataquality, validation, and monitoring, whileoptimizingfor unstructured data and agentic workflows.

• Build AI-driven systems to improve data and salesforce capabilities, ensuring compliance with industry best practices.

• Integrate Salesforce with external systems via APIs and middleware tools.

• Develop andmaintainautomation processes and custom applications.

• Participate in code reviews, testing, and deployment activities.

Admin:

• Effectively manageuser setup, roles, profiles, permissions, and security settingsusingtraditional techniquesandincorporatingAgentforcetemplates to advanceand reduce day-to-dayoperationalmanagement

• Maintain data integrity and perform regular data audits.

• Create and manage reports, dashboards, and workflows.

• Configure custom objects, fields, page layouts, and record types

Innovation & Collaboration:

• Proactivelyidentifyopportunities to enhance user experience and system performance.

• Contribute to POC development for emerging Salesforce features and integrations.

• Championa culture of experimentation, learning, and continuous improvement.

Required Skills & Experience:

• Overall6+ years of experience as a Salesforce Administrator and/or Developerwith a strongfoundationalunderstanding of Salesforce data model, security model, and best practices

• Experiencein Apex, Visualforce, SOQL, and Lightning Web Components(5+ years expert)

• Experience with Salesforce Flow, Process Builder, and Workflow Rules(5+ years expert)

• Experience with REST/SOAP APIs and integration tools(3+ years intermediate/expert)

• Experience withbuildingand deployingGenAIenabledAgentforceworkflowsleveragingout of the box prompts and templateswithhumanintheloopcontrols(1+ yearbeginner)

• Strong data foundation knowledge. Familiarity with data warehousingandstreaming technologieswith experienceindeveloping solutionstosupport large-scale data and analytics applications on cloud platforms such as Snowflakeis highly desirable(3+ years intermediate/expert)

• Excellent problem-solving,communicationand stakeholder managementskills.

• Ability to work independently and manage multiple prioritiesacross multipleprojects

• Proficiencywith delivery tooling (Rally, dashboards) and SDLC governance(3+ years intermediate/expert)

• Bachelor's ormaster’sdegree in computer science, Artificial Intelligence, ora relatedfield.

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