IND Sr Business Analyst - GCC038
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Key Responsibilities
Applies strong functional knowledge and elicitation techniques necessary to draw out data andanalytics business requirements completely and accurately from stakeholders.
Performs requirements planning,monitoringand requirements management.
Independently performs rigorous data analysis, data discovery and data profiling using industry standard querying tools (SQL) to support business requirements development that are complete, clear, unambiguous,well writtenandappropriate toaudience.
Maintains data mapping documents, bus matrix and/or other data design artifacts that define business data requirements and transformation rules.
Leverage generative AI insights for business analysis by understanding enterprise-grade GenAI pipelines, prompt engineering techniques, and Retrieval-Augmented Generation (RAG) concepts to support data-driven decision-making.
Apply advanced data strategies through awareness of vector and graph databases, unstructured data processing, and optimization approaches to enhance analytics and reporting capabilities.
Enable intelligent workflows by incorporating agentic AI concepts and emerging technologies into business processes, ensuring scalable and innovative solutions for complex data challenges.
Collaborate with high-performing teams, Product Owners, and business stakeholders
Lead responsibility in mentoring, instructing, assigning, directing, and checking the work of Business Data Analysts within their group.
Acts as a change leader to help and driveimplementationof industry best practices. Provides support andconsultationby answering questions, researchingpossible solutionsto complex problems, and fostering open communication between the customer and development team.
Act asliaisonand consultant between various business functions (Operations, Underwriting, Product, Change Management, Actuarial, etc.)
Identifieschoices and improvement opportunities to better alignownwork with the direction and strategic priorities of the broader organization.
Ability tooperatesuccessfully in a lean and fast-paced organization,leveragingScaled Agile principles and ways of working.
Able to drive collaboration across teams, decision making, conflict resolution and relationship building.
Required Skills & Experience
Bachelor’s degree in Computer Science, Artificial Intelligence/ Data Science, InformationTechnologyor similar majors.
6+ years of experience in business requirements or data analysis preferably supporting the Property Casualty Commercial LinesInsurance industriesworking withdata warehouse or reporting/analytic projects(Expert/Mastery)
6to7years experienceproficiencywithIndustry Standard querying tools (SQL).(Expert/Mastery)
Analyze and interpret complex data sets toidentifytrends, patterns, and insights that inform business decisions,leveragingawareness of generative AI concepts such as RAG and prompt engineering.(2+ years – Intermediate)
Collaborate with cross-functional teams to design and implement data strategies, ensuring effective use of structured and unstructured data, andoptimizingdata flows for reporting and analytics.(2+ years – Intermediate)
Develop andmaintainadvanced analytical workflows by incorporating emerging AI-driven techniques, agentic processes, and database solutions to support scalable, innovative business solutions.(2+ years – Intermediate)
Strong critical thinking skills and analytical ability(6+ years- Expert/Mastery)
Proven ability to organize and manage multiple priorities in a timeline driven environment(2+ years – Intermediate)
Experience in working in anAgile team environment(2+ years – Intermediate)
Detail oriented withstrong communicationskills-bothverbal and non-verbal (6+ years- Expert/Mastery)
Showing up for people isn’t just what we do. It’s who we are – for over 200 years. And while it looks different every day, we do more to innovate for our customers, our communities and our employees. Because you put your trust in us.
