Job Description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

We are looking for an experienced and proactive Associate Manager/Manager – Payroll to oversee payroll operations for employees across the United States and Canada. The ideal candidate will possess strong expertise in payroll processing, compliance management, client coordination, and team leadership. This role involves managing end-to-end payroll operations, ensuring compliance with federal and provincial/state regulations, driving process improvements, and supporting payroll audits and escalations.
Key Responsibilities:
• Manage and oversee semi-monthly, bi-weekly, and off-cycle payrolls for US and Canadian employees.
• Ensure accurate and timely payroll processing in compliance with federal, state, provincial, and local payroll regulations.
• Review payroll inputs, tax calculations, deductions, garnishments, and benefit adjustments before payroll finalization.
• Lead and support a team of payroll specialists by providing guidance, training, and performance oversight.
• Handle complex payroll issues, escalations, and client queries with professionalism and accuracy.
• Coordinate with HR, Finance, Benefits, and Tax teams to ensure smooth payroll operations.
• Review and validate year-end activities including W-2s, T4s, ROEs, tax filings, and reconciliations.
• Ensure compliance with SOX controls, audit requirements, and internal payroll policies.
• Prepare payroll metrics, reports, reconciliations, and management dashboards.
• Identify process gaps and implement payroll process improvements and automation initiatives.
• Support internal, external, and tax audits by providing payroll documentation and analysis.
• Maintain confidentiality and accuracy of employee payroll data.
Required Qualifications/ Desired Expertise:
• Minimum 6–8 years of payroll experience. It will be advantageous if the experience is of handling both US and/or Canadian payrolls.
• Prior experience in team handling or payroll operations management.
• Strong knowledge of US federal/state payroll laws and Canadian payroll regulations.
• Experience with payroll systems such as ADP, Workday, Ceridian, UKG, or similar platforms.
• Advanced proficiency in Microsoft Excel and MS Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• High attention to detail, accuracy, and confidentiality.
Preferred Qualifications:
• Certified Payroll Professional (CPP) and/or Payroll Compliance Practitioner (PCP) certification preferred.
• Experience managing payroll for multi-state and multi-province environments.
• Knowledge of payroll accounting, reconciliations, and tax reporting.
• Experience in a multinational organization or shared services environment.
• Familiarity with benefits administration, retirement plans, and statutory compliance.
Leadership Expectations:
• Mentor and support payroll team members to achieve operational excellence.
• Drive continuous improvement initiatives within payroll operations.
• Ensure adherence to SLAs, quality standards, and compliance requirements.
• Collaborate effectively with cross-functional and global stakeholders.
Working hours: US Shift (8:00 A.M. to 5:00 P.M. EST)

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process