Posting number: 00649
Department: SOCIAL SERVICES
Job classification: Income Maintenance Caseworker IV Trainer / Lead-Worker - Food and Nutritional Services
Posting type: Open
Categories: Social Services, Human Services, Community and Social Services
YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.
YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
Thorough knowledge of the Food and Nutrition program. Considerable knowledge of all agency and community programs and services, which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies and procedures of varying complexity. Ability to work independently and prioritize work. Ability to instruct and evaluate the work of lower level employees. Ability to train employees in new and existing rules, regulations, policies and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames. Good computer skills, data entry and NC FAST knowledge are essential to complete tasks. Ability to work in a team environment, good organizational skills, and communication skills.
Training new and experienced Income Maintenance Caseworkers in policies and procedures relevant to the Food and Nutritional Services program. Policies and procedures include; all computer tasks relating to keying applications, approving, denying or withdrawing applications, completing routine case maintenance and terminating assistance; all computer checks in systems such as OLV or OVS, instructions for applying Food Stamp policies according to the manual in taking and processing applications, conducting and processing redeterminations, reacting appropriately to routine changes and all other functions described as responsibilities of the Food and Nutrition worker. Conduct training on appropriate interviewing skills, customer service, policy and NC FAST. Monitor application and recertification pending lists to ensure timeliness is met. Lead learning and processing labs. Fill in for absent caseworkers by completing ongoing casework or application functions as determined necessary by the supervisor. Directing and assigning applications and intake to worker when needed. Provide feedback to the supervisor regarding the skill and competence of staff. May provide training to other units or the public as needed.
Graduation from high school and a minimum of two years of experience as an Income Maintenance Caseworker or an equivalent combination of training and experience. No work against qualifications.
APPLICATION PROCESS:Please go to www.co.iredell.nc.us to submit an electronic application. Applications are NOT accepted past the deadline date.
This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.
When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver’s License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
Iredell County strives to provide exceptional public services in an efficient and cost-effective manner to position the County as a premiere community in which to live, work and raise a family.
Located in the piedmont of North Carolina, Iredell County is intersected by Interstates 40 and 77, spans 598 square miles and includes five municipalities: the city of Statesville and the towns of Mooresville, Troutman, Harmony and Love Valley. The County houses some of the most productive farms and dairies in the state, is home to “Race City USA” (Mooresville), includes 500 miles of shoreline of the state’s largest man-made lake, Lake Norman, and is the host of the National Balloon Rally (Statesville).
