Job Description

Posting number: 2026067

Department: Social Services

Job classification: Income Maintenance Caseworker II

Posting type: Open

Categories: Social Services

Summary

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This position performs intermediate technical work involving determining the eligibility of applicants/recipients to receive assistance under social service income maintenance programs; maintaining records and files, preparing reports, and other related tasks as required. Flexible work schedule in accordance with County of Moore Personnel Policy is permitted for this position. Work is performed under the regular supervision of an Income Maintenance Supervisor II.

Examples of duties

• Thorough knowledge of the principles and practices of public social service organizations
• Thorough knowledge of the rules and regulations governing the processing and/or review of applications for income maintenance programs
• Ability to analyze facts and to exercise sound judgment in arriving at conclusions
• Ability to communicate complex ideas effectively, orally and in writing
• Ability to establish and maintain effective working relationships with clients, associates, and the general public

Qualifications

• High School Diploma or equivalent from an appropriately accredited institution and one (1) year of experience as an Income Maintenance Caseworker

***Applications for IMC I “work against” will be considered if no qualified IMC II applicants are available. Starting salary for IMC I “work against” is $43,960.

Minimum Educational Requirements for IMC I are:

• Associate Degree from an appropriately accredited institution in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum OR
• High School Diploma or equivalent from an appropriately accredited institution and two (2) years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data, and/or performance of mathematical or legal tasks with at least one (1) year of such experience being in an income maintenance program OR
• High School Diploma or equivalent from an appropriately accredited institution and three (3) years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data, and/or the performance of mathematical or legal tasks OR
• Bachelor’s Degree from an appropriately accredited institution OR
• An equivalent combination of training and experience

Supplemental information

• Ability to obtain “Introduction to Human Services Phase I and Phase II” classes preferred
• Must possess and maintain a valid North Carolina Driver’s License

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires stooping, crouching, reaching, walking, lifting, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

The County of Moore is a drug-free workplace and Equal Opportunity employer.

In compliance with the Immigration Reform and Control Act of 1986, Moore County will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.

All applicants tentatively selected for this position will be required to submit to a background check, drug test, and post offer physical.

Moore County is an E-Verify Participant