Job Description

Administrative Responsibilities

• To discharge the duties in an effective and efficient manner.
• To liaise with Night Auditor on all matters pertaining to the night audit functions.

Technical Responsibilities

• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
• To verify that all transactions performed at the F&B outlets are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to POS system; to balance outlet POS report with PMS transaction report
• To verify that all transactions performed at the other operating departments are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS/POS system; to balance POS transaction report with PMS transaction report
• To perform end-of-day closing process and print out all related reports
• To perform PMS end-of-day closing process and print out the full Night Audit sequence reports
• To reset daily/monthly balance of each outlet and print out reports such as sales itemization report and daily revenue centre sales details report
• To initiate the back-up process and ensure its completion
• To prepare the daily flash revenue report and ensure its timely distribution to all concerned management.
• To charge Room Rate & Taxes to all the occupied rooms every night and ensure that the same has been done accurately by cross checking the rate variance Report.
• To ensure that all the payments received by the Front Office Cashiers are accurate and the bills are settled in the Opera by checking individual folios of the guests.
• Carry out rectifications if any to generate accurate results for all the transactions done during the day.