Job Description

Inclusive Employment Australia (IEA) PPS/Ongoing Support
Officer

Outer West Sydney ESA - Servicing Mt Druitt, Blacktown
and Seven Hills

Global Skills has recently been awarded contracts to deliver
the Australian Government’s IEA program in Outer Western Sydney, Central
Western Sydney, Fairfield, Macarthur and Northern Sydney regions.

IEA has replaced Disability Employment Services; a program
Global Skills has been delivering since 2006. Designed to create a more
inclusive future for people with a disability, injury and/or a health
condition, IEA places each person’s unique goals and needs at the heart of the
program. Participants will receive personalised support to prepare for, secure
and maintain meaningful employment.

We are looking for a Post Placement/Ongoing Support
Officer (Workplace Support Officer)in the Outer Western
Sydney ESA to work across our Mt Druitt, Blacktown and Seven Hills offices.

About the jobs

Post Placement/Ongoing Support Officers:

Deliver intensive pre and post placement workplace support
for early identification of job retention risk with the objective to ensure job
sustainability, including job shadowing, identification of skill development,
assistance with induction and workplace modifications and coaching as requested
by the employer and participant.

• Build
  positive relationships with employers for brokering or sustaining
  employment
• Ensuring
  performance benchmarks are achieved
• Ensure
  compliance with National Standards for Disability Services, ISO
  27001:2022/RFFR accreditation and other quality initiatives and compliance
  requirements
• Adhere
  to WHS policies, all Information Security and Privacy requirements,
  understand, and apply Deed and guideline requirements

Selection Criteria:

• Experience
  in disability or employment services and/or an ability to build rapport
  with people from diverse backgrounds specifically persons with a
  disability, injury or illness
• Preferably
  hold qualifications in Employment, Community or Disability services or a
  related/higher level qualification
• Possess
  exceptional communication skills and a passion for helping others and
  making a difference
• Share
  our commitment to providing the highest standard of customer service and
  collaboration with key stakeholders
• Have
  an understanding of the local labour market, career and training
  opportunities
• Have
  experience working to deadlines and/or KPIs
• Possess
  strong administration skills and IT literacy
• Be
  willing to provide a satisfactory Criminal Record Check, Working with
  Children Check and other checks as deemed necessary
• Be
  eligible to work in Australia
• Have
  a full unrestricted driver’s licence, good driving record and be willing
  to travel as required

Working at Global Skills

Global Skills prides itself on being a supportive and
inclusive employer and actively encourages applications from People with a
Disability, Lived Experience, candidates from a Culturally and Linguistically
Diverse, First Nations and from the LGBTQIA+ community.

Our workplace diversity supports our business innovation and
success. We welcome candidates of all abilities and are committed to providing
a supportive and accessible workplace. If you require any accommodations during
the application process or while working with us, please let us know how we can
support you.

We provide ongoing training to our employees, ensuring they
have the knowledge and skills to support inclusivity and diversity in the
workplace.

Our employees benefit from:

• A
  highly competitive salary and conditions
• Up
  to $10,000 car allowance
• Employment
  with a highly reputable organisation, where staff benefit from an
  established management team who prioritise staff growth, progression and
  active engagement in our organisation
• Staff
  Development – Unlimited access to the NESA Academy, internal mentoring
  & external training opportunities e.g. Mental Health First Aid
  Certificate
• An
  annual staff development allowance to strengthen skills, qualifications
  and opportunities for progression
• Employee
  Assistance Program to support your wellbeing
• A
  paid day off for your birthday
• One-week
  additional annual leave per year for staff with over 5 years of service
• Employee
  Discount Program with a variety of leading retailers including Woolworths,
  Uber Eats, Event Cinemas