At Arctic Wolf, we’re on a mission to end cyber risk.
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.
We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.
Operational Incident Commander responsible for solo commanding service incidents of any severity, including Sev1 and Sev2, from detection through technical resolution and through the postmortem that follows. This is the role that puts hands on the wheel during an active incident: assembling the response team, running the bridge, driving investigation, coordinating remediation in real time, and closing the loop with a postmortem and templated status communications.
Given the size of the Incident Commander team, Level 1 cannot be a narrow, entry-only role; it has to be able to run the full lifecycle of a routine incident independently, including publishing templated status updates and facilitating the postmortem for incidents it personally commanded. What Level 1 does not own is judgment that carries cross organizational visibility: finalizing severity for Sev1/Sev2, deciding on communications that fall outside the standard template, and authoring the formal RCA document sit with Level 2.
All wolves receive compelling compensation and benefits packages, including:
At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements.
Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.
The base salary range for this job family is 65,000 to 143,000 CAD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.
Every year new technologies, vendors, and solutions emerge—yet despite this constant innovation, high-profile breaches are all over the headlines.
In response, organizations have scrambled to develop a better security posture, but the dizzying array of options leaves resource-constrained IT and security leaders wondering how to proceed.
Enter Arctic Wolf, the market leader in Security Operations.
Using the cloud-native Arctic Wolf Aurora Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Security Awareness, and Incident Response; each delivered by our Concierge Delivery Model. Highly-trained security experts work as an extension of internal teams to provide 24×7 monitoring, detection and response, as well as ongoing risk management to proactively protect organizations while continually strengthening their security posture.
